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USPS self-service kiosk
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United States Postal Service

1.8
(203 reviews)

Business Details

11033 S State St, Chicago, IL
60628, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11033 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11033 S State St, Chicago, IL
60628, United States

Hours

Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.8
203 reviews
5 stars
32
4 stars
8
3 stars
4
2 stars
4
1 star
155
  • DY
    Demetrius Young
    Aug 31, 2026
    5.0
    I’ve been coming here for 3 years and have had a P.O. Box with them. Always have a pleasant experience and the people know me by name. I think the men and women who work here love their job and gives the best customer service when they can even if the situations are out of their control
  • SR
    Sharmaine Richardson
    Aug 20, 2026
    1.0
    They always lie and say attempt delivery but never even tried one time took a whole extra week for them reattempt delivery this the worse I’ve ever encountered. I switched to pick up only for future packages and mail.
  • MF
    Michael Ferguson
    Aug 18, 2026
    1.0
    This has to be one of the worst USPS facilities in the city. My primary problem is not receiving mail in a month. Spotty delivery at best for the past 6 months. Saying that you delivered the mail is not enough considering its not in the post office, its not in my locked mailbox, and its not in my home; spam and junk doesn't count. ANY other location is likely be a federal offense. Non-delivered, misdelivered or possibly theft.. disgustingly unacceptable as is are the attitudes of nearly every employee there. Even AI can tell that USPS 60628 is trash (see photo of Google AI response) ANYONE that has had a problem with this station or any other post office location and not getting mail I recommend you contact Congresswoman Robin Kelly. File a formal complaint. Use your best professional yet incidiary vocabulary. Let them know that its an absolute travesty to have this kind of subpar service. So much is at stake from something so simple as just getting your mail. If there was rating of "Close & Restaff" that'd be perfect.
  • AA
    Alexandria
    Aug 17, 2026
    1.0
    They are allowing the new deliverers to steal packages! I am reporting this to the police! Needs to be internally investigated and restaffed someone hung up the phone on me 8/17/26 4:10pm CST.
  • DB
    Dee Voice b-bluntly
    Aug 7, 2026
    1.0
    Explain how a postal delivery driver put deliver attempt and customer requested to pick up package I didn’t request to pick up that clearly say they didn’t want to do their job. I went to the post office and told on them because that was absolutely wrong.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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