Brand Certified
United States Postal Service
2.0(203 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
116 S Western Ave, Chicago, IL
60612, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 116 S Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
2.0
203 reviews
5 stars
41
4 stars3
3 stars
6
2 stars
11
1 star
142
- KKkarina kMay 13, 20265.0I love that there is no wait and also there is Free Parking. Those two things are the most important things for me.
- RWRichard WestMay 3, 20265.0They open a second line.Usually they take all day.
- RPRachel PaneloFeb 16, 20261.0Cashier took 20 mins as the woman was busy chatting with her colleague."
- NNNano3Feb 12, 20261.0Over the past couple of months my mail has been marked as delivered when in fact it hasn't. After 8:30 p.m. they mark it as delivered to the PO box which is a complete lie. They deliver it the next day. My guess is that they do this out of compliance. This has caused me many issues with my online ordering experience. PLEASE DO NOT MARK PACKAGES DELIVERED IF THEY ARE NOT!
- CLChristene LyonsJan 30, 20261.0This post office is the worst. I am filing a complaint regarding incorrect delivery scans on my packages. On 1/29/2026, I received notifications stating that two packages were marked “Refused by Addressee.” This is completely inaccurate. I was home and available to receive my packages, and no delivery attempt was made. No one knocked, rang the bell, or contacted me in any way. I did not refuse these packages. Because of this false scan, I am now being told to contact the merchant, which shifts the burden onto me for an error that occurred during delivery. A “refused” scan can affect refunds, replacements, and my delivery record, and this needs to be corrected.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 116 S Western Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this Post Office with two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary so check with this local Post Office.
Are there any nearby parks where I can relax before or after visiting the Post Office?
Yes, Sain Park is nearby and offers attractions and a hotel, making it a great spot to visit around your Post Office trip.
Where can I find a nearby place to grab a quick sandwich after mailing my packages?
Moon's Sandwich Shop, a fast food and diner option, is close to the Post Office for convenient meals.
If I need to handle financial transactions linked to mailing, is there a nearby financial service?
CoinFlip, which offers ATM and currency exchange services, is nearby to assist with financial needs.
What nearby public transportation or landmarks can help me locate the Post Office?
The nearby Nancy B Jefferson United States Post Office and United States Postal Service locations serve as prominent landmarks in the area to guide you.
Brand Certified Facts from United States Postal Service
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Certified May 17, 2026Yext Knowledge Graph
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