Certified by United States Postal Service • Aug 16, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7436 S Exchange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Certified by United States Postal Service • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 23 items
Explore offerings from United States Postal Service on 7436 S Exchange Ave in Chicago, with popular services available at this location.
USPS Services
23 items
Services
BIOIPPB
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE
Reviews
1.3
344 reviews
5 stars
20
4 stars5
3 stars
6
2 stars
8
1 star
305
TL
Tonesha Love
1 day ago
2.0
They need more workers at the windows it was only one line was long & the wait was 20mins
LD
L D
Aug 10, 2026
1.0
Horrible lazy staff, they always sit behind the counter with the lights off “to be not be bothered “ like the man sitting behind said. They were out of almost everything except boxes, but they had no tape and they didn’t know when they’d get more in.
AA
Artem Androsov
Aug 6, 2026
1.0
I have been experiencing ongoing and extremely frustrating problems with this USPS location for months. This is by far the worst customer service I have ever experienced from any USPS office.
Employees regularly provide misleading information, fail to deliver packages properly, and show a complete lack of professionalism. Every single package feels like a battle. Instead of providing reliable service, they constantly create unnecessary problems for customers.
Today's experience was unbelievable. I waited for hours expecting an important package. I personally watched the USPS carrier park the mail truck directly across from my house. Instead of attempting delivery, she got out of the vehicle and spent several minutes feeding stray cats. She then got back into the truck and drove away without ever coming to my door. A few minutes later, I received a notification saying my address was "Undeliverable." That is simply not true. The carrier was parked directly in front of my home and never even attempted to deliver the package or contact anyone at the address.
After that, I had to waste even more time navigating USPS's automated phone system just to reach a representative and request that my package be held for pickup. Then I called this local office, only to be told that my package wasn't even there and would instead be returned to the sender. This level of incompetence is unacceptable. I have never experienced anything like this in any other state. The problems at this location have been happening for months, not just once.
I have already begun filing formal complaints with USPS headquarters and Illinois Attorney General office because this USPS office clearly needs serious oversight and accountability. The current management and employees are failing the community they are supposed to serve. USPS customers deserve employees who actually perform their jobs instead of falsely marking packages as undeliverable and creating unnecessary delays.
LJ
Lisa Jones
Jul 31, 2026
4.0
Line was too long and slow. Only one worker at 10:30am.
MD
Mark Van Dyk
Jul 24, 2026
1.0
They lost my important mail regarding my mortgage.. don’t ever send anything important out of this location..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Chicago located?
The United States Postal Service is located at 7436 S Exchange Ave, Chicago, IL 60649.
What are the operating hours of the USPS at 7436 S Exchange Ave?
The USPS operates from 9:00 AM to 5:30 PM Monday through Friday, and from 9:00 AM to 2:00 PM on Saturdays. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services?
Yes, passport photo services are available by appointment made through the online scheduler.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online applications start at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this USPS location?
Most locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please contact your local Post Office for precise information.
Are there other post offices near the USPS at 7436 S Exchange Ave?
Yes, nearby post offices include the US Post Office and Post Office Charles A Hayes, which provides additional postal services in the area.
What dining options are available near the USPS on S Exchange Ave?
Nearby dining options include Granny's Kitchen, Grand Rising Cafe, Balaskas Family Restaurant, L & G Family Restaurant, and Sharks Fish & Chicken, offering a variety of American and fast food meals.
Are there financial services near the USPS location at 7436 S Exchange Ave?
Yes, nearby financial services include LibertyX Bitcoin ATM, CFSC Currency Exchange, Western Union, and 75th Currency Exchange for money transfers, currency exchange, and ATM services.
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