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USPS self-service kiosk
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United States Postal Service

2.7
(311 reviews)

Business Details

3024 N Ashland Ave, Chicago, IL
60657, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3024 N Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3024 N Ashland Ave, Chicago, IL
60657, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday11:00 AM - 2:00 PM

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.7
311 reviews
5 stars
120
4 stars
11
3 stars
7
2 stars
16
1 star
157
  • JJ
    Jordan
    Sep 26, 2026
    1.0
    Unfriendly associates and not very accommodating
  • NO
    Nadia O
    Sep 25, 2026
    5.0
    I come here multiple times a month and every time it has been excellent efficient service. Workers are so friendly!
  • SE
    Sam Ellenby
    Sep 24, 2026
    1.0
    Closed before the listed time!! Woman working saw me approach the window and locked the door in my face.
  • OV
    Olivia Vt
    Sep 12, 2026
    1.0
    Had a less than pleasant experience trying to drop off a package. Staff was rude and unhelpful. I understand they may be under staffed but I have been to many other usps offices where the employees are nice and helpful. Would recommend going someplace else.
  • AB
    Allison Block
    Sep 9, 2026
    1.0
    Normally I've had just regular experiences here. It's a post office. Nothing special. Works as promised. Now that I've finally had my situation resolved, I want someone higher up to know what happened. I'm pretty sure an employee stole my package at worst, or lost it due to incompetence at best. I got a new phone and had to return my old one. Scanned in, receipt given. Easy. Then nothing. Tracking only ever showed that it was scanned in. After being told by the phone company they had not received the phone, I went back to see what could be done. Woman at the front assured me they had no record of the package despite me showing her the online tracking info and receipt. She said the tracking number was not in the system. She entered the number about 4 times. She told me again she couldn't do anything to help and that they never got it. I dropped it off at this location. Fast forward several long sessions on the phone and in person at the phone store, the employees there said this was not the first time a phone has gone missing from this post office. I had to file a police report to get insurance to cover it. All in all, I spent about a combined 8 hours either on the phone, at the post office, at the phone store, and at the police station. It was incredibly frustrating. I do understand that things sometimes get lost and mistakes happen, but when the phone company said this has happened multiple times before with this location, it's highly suspect.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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