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USPS self-service kiosk
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United States Postal Service

2.7
(488 reviews)

Business Details

433 W Harrison St, Chicago, IL
60699, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 433 W Harrison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
433 W Harrison St, Chicago, IL
60699, United States

Hours

Monday8:30 AM - 12:00 AM
Tuesday8:30 AM - 12:00 AM
Wednesday8:30 AM - 12:00 AM
Thursday8:30 AM - 12:00 AM
Friday8:30 AM - 12:00 AM
Saturday9:00 AM - 11:00 PM
Sunday10:00 AM - 9:00 PM

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.7
488 reviews
5 stars
163
4 stars
42
3 stars
26
2 stars
12
1 star
245
  • GG
    GxldBoy
    6 days ago
    5.0
    Very Helpful ! Needed to Change my Mailing Address and the Customer Service agent helped me find a solution to my problem . Thank You USPS ! 📬
  • DG
    Dornaz Gerdabi
    Sep 17, 2026
    2.0
    Two stars, specifically for the customer service. Every interaction feels like friendliness and basic courtesy are somehow an inconvenience. Questions are met with rude responses, eye rolls, and an attitude that suggests helping customers is a burden. God forbid someone has to get up from their chair or answer a simple question without making you feel like you’re bothering them Customer service is part of the job. Do better
  • KP
    Kapil Poddar
    Sep 16, 2026
    1.0
    I am extremely frustrated with my delivery experience; I have been trying to pick up my parcel for over five days, but they refuse to hand it over with the vague excuse of not having access to the facility, despite me going during office hours, missing both the original delivery and the scheduled redelivery, and now they will not even release it when I show up in person.
  • MW
    Mandy Weng
    Sep 14, 2026
    1.0
    Really disappointing experience today. There are usually two mail carts, but today only one was being used, even though the other one was sitting right nearby. I asked the three employees to bring it over because the first cart was already completely full. No one helped. One employee eventually came over, saw that it was full, walked right past the empty cart, and left. Some of my packages ended up falling on the floor, and she didn’t even pick them up. Very poor customer service.
  • HM
    Holly Moore
    Sep 6, 2026
    5.0
    I love this post office! It has always been a great experience when I go there. It is very popular, but they are well-staffed and highly efficient and organized. They are always well-stocked with supplies, and the customer service representatives are always professional, courteous, and helpful. I highly recommend this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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