United States Postal Service

Reviews

• RR

  rin rin

  Jul 31, 2026
  5.0
  Open late at night in so glad
• CB

  Charlie “Coal22” Brown

  Jul 25, 2026
  5.0
  This post office on Clinton is definitely one of the more unusual locations in the city. The building is huge, old, and pretty run down, and finding the actual entrance is harder than it should be. Once you get inside, you have to go up to the second floor, and the escalator seems to be broken more often than not. It is honestly surprising that the building is still operating in its current condition. The service is about what you would expect from an older post office. A few of the employees have that traditional post office attitude, which can be slightly annoying, but they still handled what I needed and did their jobs correctly. Parking is another issue. Most of the nearby street parking is paid, and this is not an easy location to run into quickly. Between finding the entrance, getting upstairs, and waiting for service, you should give yourself some extra time. Overall, the location is inconvenient and badly needs an update, but they still got the job done, so I cannot complain too much.
• RK

  rodson king

  Jul 14, 2026
  3.0
  **TRUCKERS** TRUCK ENTRANCE IS ON 364 W Polk St Chicago, IL 60607. IT WILL TAKE YOU STRAIGHT TO THE ENTRANCE IN THIS CRAZY AREA.
• KH

  Kiyoteru Hiyama

  Jul 10, 2026
  1.0
  Phone number never works or they just reject calls
• JI

  Jemyra Ingram

  Jun 4, 2026
  5.0
  I haven’t met a friendly employee at this location. I usually use the self-service kiosk to avoid having to interact with the clerks, but sometimes the kiosk is down and I have no choice. I also had a serious incident on the escalator. It caught my skirt, and despite multiple attempts to stop it, the escalator continued running. I returned the next day to report the incident and was told the person responsible was not there. After being given the runaround, no one ever followed up or compensated me for the damage to my dress, nail, watch, and other belongings. The elevators are also raggedy and often seem poorly maintained, which does not inspire confidence in the overall safety and upkeep of the facility. It’s disappointing to experience such poor customer service, especially since the post office operates with very little competition. I do have another post office that I prefer, but this location is open later, which is sometimes more convenient. The facility often looks deserted, although there has been security in the parking lot since it reopened. Another frustration is that the location sometimes closes earlier than posted hours or seems to close whenever it wants. Overall, every visit feels like an inconvenience.

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