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Brand Certified

United States Postal Service

1.7
(434 reviews)

Business Details

3750 N Kedzie Ave, Chicago, IL
60618, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3750 N Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3750 N Kedzie Ave, Chicago, IL
60618, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:30 PM
SundayClosed

Reviews

1.7
434 reviews
5 stars
62
4 stars
12
3 stars
7
2 stars
15
1 star
338
  • JN
    Jo N
    May 3, 2026
    1.0
    After living in several developing countries, the mail that goes through this regional location is decidedly worse. Good luck if you think you will actually get your mail or they will fix it if there are issues. Most of your mail will not arrive if you live in this catchment area
  • EA
    Erzhan Abdyldaev
    Apr 29, 2026
    1.0
    I visited a UPS location regarding a package marked as “delivered” that I never received. The employee at the counter refused to assist me, didn’t check my tracking number, and made no effort to explain what steps I should take next. I understand that not all issues can be resolved in-store, but I expected at least basic guidance or customer support. Instead, I was dismissed without any help or direction. This experience was extremely frustrating. I hope management addresses the lack of customer service at this location, because customers should not be treated this way when they come in for assistance.
  • JJ
    J J
    Feb 25, 2026
    1.0
    Good luck if you live in the area where this post office delivers your mail. Constantly pirces that never show up, from credit cards to legal paperwork, etc. If you contact them they will tell you that it's normal and there's no problem.
  • VT
    Valerie Teruel
    Feb 2, 2026
    1.0
    Ugh! One staff on duty, waited about 2 to 3 minutes he was busy in the back I called out he yelled back, came out 2 minutes later to tell me he’d be busy for 3 more minutes, after 3 minutes I started recording, 4 minutes later he came out to serve a massive line. This really is the worst P.O in Chicago. With the new changes the PO has made I now have to wait in line to get receipts for my packages to show when they were actually sent out. Poor management, makes for miserable staff!
  • SC
    Shen Chu
    Jan 30, 2026
    1.0
    Worst USPS in the world. Staff are rude and extremely slow. In addition, they take up so much street parking, even though they said they were going to build a parking garage for their fleets - never happened.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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