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USPS self-service kiosk
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United States Postal Service

1.6
(434 reviews)

Business Details

3401 W Devon Ave, Chicago, IL
60659, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3401 W Devon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3401 W Devon Ave, Chicago, IL
60659, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.6
434 reviews
5 stars
49
4 stars
10
3 stars
13
2 stars
12
1 star
350
  • TJ
    Tiffany Jackson
    6 days ago
    1.0
    The worst postal service ever, I have lived in their zip code for a year and this place is the reason I am moving! They mark your packages as left in mailbox and nothing is there they will show up a week or two later, i only get mail once a week even though informed delivery show they have it it will show up weeks later like the packages I have had people from blocks away bring my packages and say they will left at their home 5 mins away how is that possible i have had to pay people for bringing my packages that they scanned as delivered to me i have over 300 complaints and nobody does anything so good luck dealing with this office everyone needs to be fired and they need to start fresh this is just ridiculous
  • HP
    Hee Jin Park
    Sep 25, 2026
    1.0
    ^here’s my review.
  • SS
    Sarah
    Sep 2, 2026
    1.0
    Never deliever my mail. Second day scanned delivered not actually here
  • NM
    Nat M
    Aug 17, 2026
    1.0
    Friday August 14,and Saturday August 15, 2026 my package said it was delivered. When I tracked both packages it said delivered to 60659 mail box . My zip is 60645 , I went to the post office today August 17, 2026 asked about my missing packages. They said it was out on delivery. I received a phone call after I left from a very disrespectful ghetto Supervisor. "Asking if I just left the post office crying about my packages" this is how they talk to customers here.
  • BK
    Benjir Khan
    Jul 30, 2026
    1.0
    This is one of the slowest post offices I have ever dealt with, especially considering it is located in such a nice community. The most unpleasant part of the experience is the staff’s attitude. I haven’t received any of my mail for over a month since moving to my new address. I called customer service several times, and they opened multiple cases, assuring me that the issue had been resolved. I also visited the post office several times, but despite all that, I still haven’t received my mail. When I went back to the post office, the lady at the counter was extremely rude and arrogant. She was sitting on her phone during work hours. When it was my turn, she called me over with an unfriendly attitude, as if I was bothering her. I explained what the customer service representatives had told me, but she responded by saying, “It doesn’t matter what they say.” I asked her, “So it doesn’t matter what the customer service representatives say?” She couldn’t answer my question. Instead, she told me to step back in line and said she didn’t like my attitude simply because I asked that question. In reality, she was the one showing attitude and being disrespectful. I don’t understand how someone with this kind of behavior can work in a government customer service position. I do not recommend this post office at all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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