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USPS self-service kiosk
Brand Certified

United States Postal Service

2.4
(276 reviews)

Business Details

5401 W Lawrence Ave, Chicago, IL
60630, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5401 W Lawrence Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5401 W Lawrence Ave, Chicago, IL
60630, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.4
276 reviews
5 stars
81
4 stars
9
3 stars
10
2 stars
11
1 star
165
  • DM
    Dragica Miljic
    6 days ago
    1.0
    Very rude and unhelpful service from the employee She kept sending me back inseat of helping me and then even pressed the button herself when the system asked t I was satisfied with the service. I am unsatisfied. Completly unacceptable.
  • RR
    Rebeka
    Sep 17, 2026
    1.0
    Get your house in check. Lost a package and went there every day for 4 days for every representative to tell many different things. And then the manager to say: they all lied to you. The package was delivered four days ago. And then guess what? The package wasn’t delivered. It came 5 days after their alleged delivery date. Oh and every time they would take my phone number and said they’d call me to update me, and no call EVER came. And also they said: carriers run out of time and mark the package as delivered even though it’s not. So why are we marking packages as delivered when they aren’t, and then the package gets lost but when I try to file a claim it says “well package was delivered”.
  • SR
    Sharon Rodriguez
    Aug 25, 2026
    3.0
    They say they close at 5pm but its a lie they always close at 4:50pm and it doesn’t matter if staff is in there they refuse to service. The man that works there is super helpful and nice but the rest of the staff is not.
  • AG
    Araceli Gonzalez
    Jul 29, 2026
    1.0
    USPS website shoes there's a self serve Kiosk. There's no sel serve kiosk
  • JG
    Josh Garrett
    Jul 27, 2026
    5.0
    Virganice was who helped me. (Sorry if I misspelled her name.) She was legit the most helpful and friendly postal employee I’ve ever met. I have no idea why the reviews are so low here if she’s working. She’s a keeper.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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