United States Postal Service

Reviews

• WP

  William Propst

  Sep 28, 2026
  5.0
  Jerry is the coolest He went out of his way to help me after trying to get help from the postmaster. Which was pointless I had a package which was sent back from U.S.customs Because of the paperwork. Jerry did all the paperwork over Without acting like he hates being there. Thank you
• KH

  Kelly Harrold

  Sep 19, 2026
  5.0
  Jerry is the best! He made our experience applying for my daughter's passport seamless and entertaining. A kind man and a wonderful example of who should be leading USPS. Thank you Jerry!
• IB

  Ivanna Bailey

  Sep 16, 2026
  1.0
  The two older ladies working at the front desk were simply awful, mean, and disrespectful. All they had to do was kindly explain that they could not create the label themselves and that I had to do it, but instead, BOTH of them (not just the one who was assisting me) started yelling at me about the label and how I was supposed to do it for nearly two minutes. This was completely unacceptable and rude. I understand that we all have bad days, but I literally said nothing disrespectful to either of them to deserve this kind of treatment (all I said was “Hi, Good Morning” after giving her my package). If you are miserable at your job, that does not give you the right to treat customers with contempt and disrespect them in front of everyone. To make matters worse, after dismissing me and sending me to the back of the line, they treated the next woman in the same manner. Completely unprofessional and unacceptable customer service.
• KS

  Kajal Singh

  Sep 5, 2026
  1.0
  Absolutely unacceptable treatment at this USPS location. I explained to the woman working there at approximately 11:30 a.m. on Saturday, September 5, that I have a physical limitation from a previously broken arm and was having difficulty reaching and handling a box that was stored at the top. I asked for an extremely simple accommodation: to leave the box where it was, place the box I had already packed inside of it, and tape it there so I would not have to struggle with lifting and maneuvering it. She refused. Instead of offering any assistance or even trying to understand why I was asking, she told me to move away. I genuinely hope she never has to experience breaking an arm and then having to navigate everyday tasks alone while someone stands there refusing to offer even the smallest amount of help. You never understand how disabling an injury can be until you are the person living with it. I have never felt so dismissed after explaining a physical limitation. A USPS facility serving the public should be accessible, and its employees should know how to respond appropriately when someone asks for reasonable assistance because of a physical limitation. This location was absolutely not disability-friendly based on my experience, and I am seriously considering filing a formal accessibility/disability complaint. No customer should be treated like an inconvenience simply because they physically cannot do something the same way as everyone else.
• JW

  Joshua Williams

  Sep 3, 2026
  1.0
  Had an 11AM passport appointment. The person who was supposed to do passports didn’t show up. Another person had scheduled a passport appointment at 10am and was still waiting an hour and fifteen minutes later. I understand the other postal service workers aren’t authorized to do passport applications and photos, but their service was poor. They just said to go stand and wait at the passport station. After talking to someone at the station who had already been waiting an hour for the person to show up, I went back up to speak to the other workers. I asked if they knew when or if the passport person was showing up today for the appointments. They said they didn’t know, and that it was vacation season. I asked if they would call the passport worker to see what her ETA was, as my wife took off part of her work day for the appointment. They said no, and that they wouldn’t keep calling her because then she wouldn’t want to answer. Whatever kind of management is in place should deal with this, as I now see other reviews stating the same.

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