Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(503 reviews)

Business Details

540 N Dearborn St, Chicago, IL
60610, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 540 N Dearborn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
540 N Dearborn St, Chicago, IL
60610, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 2:00 PM

Reviews

2.4
503 reviews
5 stars
147
4 stars
16
3 stars
10
2 stars
32
1 star
298
  • AM
    Alyssa Marks
    5 days ago
    1.0
    2 of the 3 front doors dont work and then automatic machine doesnt accept any form of payment
  • BC
    brian christopher
    May 5, 2026
    5.0
    Thank you Coco for great customer service!
  • DS
    David Stockner
    May 2, 2026
    1.0
    The gentleman by the name of Jerry provides awful customer service, he waste more time talking to the customers about things that doesn’t pertain to his job, for example talking about his wife while the line is running back to the door. Then I asked him was there someone else who can assist him and he was rude in his response. I have observed the behavior of this guy every time I come to this location and it is never good. He does absolutely nothing but waste time talking. My suggestion would be to provide Jerry more training on customer service and not make every encounter about him. He is getting paid to work in a time efficient manner not to waste the time of customers or work the postal clock with laziness. Jerry do better!!!
  • RR
    reninfo
    May 2, 2026
    5.0
    I must say when I went to this location I received superb customer service from CiCi and COCO. They both assisted me at different times for what I was in need of. Both ladies were pleasant to do business with. 😊
  • JA
    Juliana Alvarez
    Apr 29, 2026
    2.0
    Terrible slow service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others