United States Postal Service

Reviews

• LL

  LVNS_312

  4 days ago
  5.0
  I want to give credit to the postal workers here. They are always polite and truly focus on whoever is at the counter. Yes, the lines can get long sometimes, but that’s only because they take the time to actually help the person in front of them. Even when people ask some pretty senseless questions, the staff stays completely professional and doesn't lose their cool. I’ve also noticed there aren't any Spanish-speaking workers at the counter, but there are always Spanish-speaking people waiting in line who can translate. It’s a shame that when there's an obvious miscommunication between a customer and the worker, rarely does anyone in line ever steps up or volunteers to help translate. Those who do help are always thanked by postal worker. Honestly, over the years, I’ve noticed that the people who complain are usually just in a rush and shouldn't have waited until the last minute to come in. Whatever you're mailing might be important, but we all just need to have a little patience.
• ES

  Emmanuel Serrano

  May 12, 2026
  1.0
  Useless . Horrible . Careless employees . Exaggerated Long wait time . No one at the counter . Employees are completely careless of the public’s time . Rude and lazy workers . Just a regular Tuesday at a city post office
• IH

  Isela Hernandez

  Feb 5, 2026
  3.0
  United States Postal Service – South Archer location There was only one cashier working, so the line was fairly long. Once I reached the counter, however, the postal worker was efficient, patient, and very helpful. They answered my Priority Mail questions clearly and got my envelope processed quickly, which I appreciated. While waiting, I noticed a customer who did not speak English struggling due to the language barrier, with no one available to assist her. I stepped in to help translate, and both the customer and the postal worker were very appreciative. I was glad I could help, but it did leave me thinking—what if no one bilingual had been there? This area serves a diverse community, and it would be great to see more bilingual postal workers or language support available to better serve all customers. Overall, solid service under pressure, but there’s definitely room to improve accessibility for non-English speakers.
• IF

  Ian Fisher

  Feb 5, 2026
  1.0
  Got mad at me cause they didn’t know their own policies for picking up mail😂😂
• MM

  Maritza murillo

  Jan 28, 2026
  1.0
  If I can leave zero stars I would !!! Please, everyone be very vigilant when dropping off your packages at this location employees are very rude, unhelpful and knowledgeable and unprofessional. No Spanish Speaking personnel at Location . 3 of my packages are “ missing “ please go inside don’t drop off nothing in the blue mail box “items “ will be lost “ according to employees

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