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USPS self-service kiosk
Brand Certified

United States Postal Service

1.7
(273 reviews)

Business Details

5100 W Grand Ave, Chicago, IL
60639, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5100 W Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5100 W Grand Ave, Chicago, IL
60639, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
273 reviews
5 stars
33
4 stars
10
3 stars
9
2 stars
11
1 star
210
  • LC
    Laura C.
    Sep 24, 2026
    5.0
    This review is based on my interaction with an employee named Harlan (sorry if the spelling is wrong!). After I received 3 updates for a package stating it couldn’t be delivered due to “lack of access to location”, I contacted the general number and was told they would put in a ticket. Less than an hour later Ms. Harlan had contacted me from this USPS branch, tracked my carrier and packages, and ensured me they would be within the next hour. I am so impressed by the speed and professionalism with which she solved my issue. Thank you, Ms. Harlan!
  • HG
    Heidi Gelpi
    Sep 21, 2026
    1.0
    Does not remove Mail pieces from the Blue Boxes on Armitage & Kilpatrick as stated on the box. Tracked envelope has not be scanned in. An investigation has been filed.
  • RP
    Randy Price
    Jul 20, 2026
    5.0
    Great 👍😃
  • LV
    Liliana Varela
    Jul 18, 2026
    1.0
    The office hours are until 1:00pm ( Saturdays). We arrived before 1:00pm, but it's already closed.
  • DZ
    David Zabriskie
    Jul 17, 2026
    1.0
    Supervisor ms berry lied about my carrier not being able to enter my building to deliver mail, despite supervisors before and after telling me this is not the case. She refused to answer questions when I called her out on the fact that what she was saying was untrue, even according to other managers. She refused to talk to me about it, or resolve it with my landlord. I communicated to her my impression that she was part of an intentional and potentially criminal effort to cover up mail negligence or theft, and she also did not even bother to deny it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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