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USPS self-service kiosk
Brand Certified

United States Postal Service

1.5
(525 reviews)

Business Details

4601 S Cottage Grove Ave, Chicago, IL
60653, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4601 S Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4601 S Cottage Grove Ave, Chicago, IL
60653, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.5
525 reviews
5 stars
50
4 stars
16
3 stars
5
2 stars
21
1 star
433
  • MS
    Miriam S
    5 days ago
    1.0
    Useless staff for troubleshooting missing packages. Will not provide or seek out any information beyond the tracking details a customer can see themselves online. Waste of taxpayer money, might as well automate the service provided at this branch.
  • AS
    Antonio Sison
    Sep 24, 2026
    1.0
    Extremely rude staff (Starla, among others). Not the first time. I'd rather go to the Dearborn branch downtown, even if it's much farther from where I live, than return.
  • HH
    Hellga H
    Sep 23, 2026
    1.0
    This place should have 0 stars. Extremely rude staff. To drop off prepaid , you have to wait in a line! This makes no sense. Worst USPS in Chicago
  • RG
    R G
    Sep 16, 2026
    1.0
    Why is there one person working but that person can’t even help anyone? Why not just close USPS if nobody can just assist me dropping off a package?
  • ZE
    Zarifa M. El
    Sep 10, 2026
    1.0
    No single purchase stamps, I had to go to the check cash to get stamps, then come back to mail my mortgage, so it would not be two months behind. Also, no cash accepted.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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