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United States Postal Service

1.5
(501 reviews)

Business Details

4601 S Cottage Grove Ave, Chicago, IL
60653, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4601 S Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4601 S Cottage Grove Ave, Chicago, IL
60653, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

1.5
501 reviews
5 stars
47
4 stars
14
3 stars
4
2 stars
20
1 star
416
  • FC
    faye collins
    May 5, 2026
    1.0
    This office should be closed. They allow you to schedule appointments online just for you to show up and they no longer provide the services. They tell you that someone should’ve called when really they shouldn’t have the option to schedule an appointment.
  • EM
    Ellen McNutt
    Apr 22, 2026
    2.0
    Everytime I go to this place, they don't have stamps, money orders and I've been noticing lately no passports.Why are they here?
  • KP
    Kayla Price
    Mar 3, 2026
    1.0
    Ms . Smith is one of the rudest people I’ve ever encountered ! I showed her my confirmation code from over a month ago about my change of address . She stated “that’s informed delivery “ , it clearly states change of address on the confirmation email and successful processing . All she had to do was apologize for their negligence for never forwarding my mail . However , she did not now my personal mail for over a month someone else gained access to due to her negligence and stated it’s nothing she can do . Please don’t waste your breath in going here . She needs to be fired .
  • AG
    Alexander Garcia
    Feb 23, 2026
    1.0
    Employees need to be fired horrible attitude
  • SW
    Shaun Wilson
    Feb 10, 2026
    1.0
    Attempting to drop off my passport application been in line since 3:50pm find out at 4:12pm the girl on lunch & the Post Office closes at 5 it’s very little consideration for the public the fact that someone is even taking a lunch at least 1 hour & 10 minutes before closing time with no one else to fill in is diabolical & extremely inconsiderate in itself smh.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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