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Brand Certified

United States Postal Service

1.8
(563 reviews)

Business Details

4850 N Broadway St, Chicago, IL
60640, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4850 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4850 N Broadway St, Chicago, IL
60640, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

1.8
563 reviews
5 stars
69
4 stars
34
3 stars
24
2 stars
25
1 star
411
  • MT
    Michael Baldwin (Tyler)
    4 days ago
    5.0
    I think bots review bombed this place because neither myself nor anyone I've spoken to has had an issue here. Friendly staff and my stuff always gets where it needs to at a good price- no issues at all!
  • KD
    Kerel DeBrest
    Apr 29, 2026
    1.0
    Rude, unprofessional, I was in shock!
  • BF
    Barbara Flournoy
    Apr 13, 2026
    3.0
    Staff could use some serious customer service training. All the windows were open but no one present to wait on the customer. Associate was unhappy because I leaned over the counter and shouted was anyone working.
  • AS
    Alina S.
    Mar 1, 2026
    1.0
    1 star and thats only because i cant give zero USPS marked my priority mail package as delivered. cool cool cool. Except it was NEVER delivered to me. i have no package, no note on the door, nothing. just their tracker saying delivered and thats it. so i asked them ok fine, show me proof. a photo, a signature, anything. and guess what? they have absolutely nothing. zero. they just expect you to believe them with no evidence whatsoever. delivered where exactly?? to who?? and heres the thing that makes me want to scream. inside that package was my foreign passport. not some random amazon order. my PASSPORT. which i cannot replace at a local office because its from another country. to even start the process of getting a new one i have to drive 16 hours to another state. That’s a 32-hour round trip, time off work, and hotel costs just to submit an application. and then wait 3 months for the new one to be made. all of these because usps lost my package and just typed delivered and called it a day. do not send anything important through usps. actually dont send anything through usps period.
  • AK
    A K
    Feb 27, 2026
    1.0
    Extremely rude staff and they don’t solve the problems or answer a question if you need.It won’t get any better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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