The UPS Store

Reviews

• AM

  amine moufid

  Jun 29, 2026
  1.0
  I visited your UPS Store for a notary service, which was advertised at $5. However, I was charged an additional $8 under “Other Services” without my knowledge or consent. When I asked what the extra charge was for and explained that I did not agree to it, I was told that it had been added by the store manager. I believe this charge is unfair and would appreciate an explanation and a refund of the unauthorized fee.
• TC

  Talha Choudhry

  Jun 21, 2026
  5.0
  The older man there always hooks me up really nice guy and place friendly service, go here all the time
• SS

  Skyyy

  Jun 3, 2026
  5.0
  I’ve been there five times to mail and return packages. Always being treated the best! Staffs are really friendly and helpful. They took care of everything for me :) And they made the process smoother than you could expect. 10/10
• AY

  Adrienne Yancey

  May 30, 2026
  5.0
  I always have a great experience at this location, all thanks to the incredible workers. Pam especially is always warm, patient and thorough. This is officially my go-to for UPS drop-offs.
• MT

  Malcolm Tucker

  May 21, 2026
  1.0
  This is my neighborhood UPS that I frequent often, never had issues before. I recently mailed an expensive item with a 4 figure value for return and when the seller received it, they opened the box on camera in their store and the merchandise was missing. After going through a UPS claim process and being denied despite the fact I paid for $4000 worth of insurance on the package, I have been trying to reach the owner of the store only to be ignored and ran in circles by the manager of the store, Cris Lopez. He refuses to give me the owner’s information and when I attempt to have the owner call me, I’m told I have to wait a week and the owner will get in touch with me at his convenience. This matter has already gone on for 3-4 weeks and a serious issue with this amount of money lost for myself the customer, being ran around and treated like “we’ll get to you when you feel like it,” is absurd. Not only am I being given the run around but at each juncture this manager Cris Lopez is attempting to poke holes in my story to make me out to be nefarious. It’s to the point I believe himself and the owner are in on this because they keep deflecting and 1 trying to place blame and poke holes and 2 hiding while refusing to work with me for any resolution here.

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