Brand Certified
The UPS Store
2.7(123 reviews)
Certified by The UPS Store • Jul 05, 2026
Business Details
323 E Wacker Dr, Chicago, IL
60601, United States
Certified by The UPS Store • Jul 05, 2026
(312) 268-8290
Certified by The UPS Store • Jul 05, 2026
https://locations.theupsstore.com/il/chicago/323-e-wacker-dr
Certified by The UPS Store • Jul 05, 2026
About
Certified by The UPS Store • Jul 05, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6161 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swissotel Chicago - Pedway Level.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Jul 05, 2026
Hours
Certified by The UPS Store • Jul 05, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday9:00 AM - 3:00 PM
7/4/20269:00 AM - 3:00 PM
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Products & Services
2 lists · 62 items
Explore offerings from The UPS Store on 323 E Wacker Dr in Chicago, with popular printing products, printing services, mailbox services, and small business services available at this location.
Reviews
2.7
123 reviews
5 stars
48
4 stars
3
3 stars
5
2 stars
2
1 star
65
- AGAl GarciaJun 23, 20261.0beware of dropping off 'sealed and prepaid label' packages at this UPS location... we were charged $5 for a return to 'room and board'... this should have been free of charge... the staff was also very rude in their customer interaction
- MFMaria FabisJun 15, 20265.0Have always had a good experience with staff at this location, confused about the bad reviews
- MCMoises CastanoJun 9, 20265.0Ola did an incredible job helping my best friend. Amazing customer service. And super friendly. The negative reviews I read are because people don’t understand small business model that they need to cover their cost to operate and they need to charge fees to provide great service like ola did. Honestly people should only leave review based on service. Because if you don’t like the fees. Then don’t come here lol. Again highly recommend and thank you, Ola.
- JCJenett ChengJun 9, 20261.0TLDR: avoid the headache that comes with this place, go to another UPS store. I echo what many people on here have said previously. I dropped off a pre-paid package at this store, as I have done thrice with no issue. This time, they charged me a $5 handling fee and could not tell me if there was another store that wouldn’t charge! After reaching out to them, I found out this store only accepts prepaid returns for Amazon, Happy Returns, and USPS returns. Because they are in a hotel and operating as a third party, they are technically allowed to do this. I am extremely frustrated I didn’t check the reviews before coming to this store, so don’t make the same mistake I did!
- RMRyan MoonMay 20, 20261.0Deserve no star at all. Horrible experience. Employees with attitude. Avoid at all cost.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6161 offer?
The UPS Store #6161 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #6161?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 3:00 PM.
Is The UPS Store #6161 open on Sundays?
Yes, The UPS Store #6161 is open on Sundays from 9:00 AM to 3:00 PM.
Where is The UPS Store #6161 located?
It is located at 323 E Wacker Dr, Chicago, IL 60601, on the Pedway Level of Swissotel Chicago.
What payment methods are accepted at The UPS Store #6161?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store #6161?
Yes, customers can save big with special offers and coupons available on their website.
Is there fax service available at The UPS Store #6161?
Yes, faxing services are available at The UPS Store #6161.
What nearby hotels can customers use when visiting The UPS Store #6161?
The Swissotel Chicago and the Aqua hotel are nearby, providing convenient accommodation options for visitors.
Where can customers go for shredding services near The UPS Store #6161?
Customers can visit Shred Nations nearby for shredding and professional services.
Are there places to relax or have a drink near The UPS Store #6161?
Yes, The Lobby Lounge and Amuse are nearby lounges and bars where customers can relax before or after their visit.
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: