The UPS Store

Reviews

• JS

  Joe Song

  Aug 12, 2026
  1.0
  Won’t print a label for you unless you pay $3 dollars. Ridiculous and bad customer service.
• BW

  Brittany Wilson

  Aug 7, 2026
  5.0
  I go to this store weekly and the staff is always extremely helpful!
• MR

  Matthew Ryan

  Jul 14, 2026
  3.0
  I feel rather torn about my experience just now. One clerk (younger guy) was super rude right out of the gate while I was struggling with the self-service return machine. The other clerk (older dude) was super friendly and helpful. Hopefully, management can get staff to provide more consistent, helpful customer service in the future. As a neighbor, I’d like to use this location, but I won’t if I’m gonna get my head bitten off for no reason!
• FD

  Foster Dutch

  Jun 16, 2026
  1.0
  Echoing many other reviews, my experience with customer service was disappointing. After I corrected an employee named ‘comero’ or ‘colerro’ who misgendered me, they responded with ‘OK sir, OK ma’am’ in what felt like a sarcastic and disrespectful manner. The interaction was very uncomfortable and I was then left waiting while the employee stopped assisting me to help another customer.
• BC

  Brian Chavies

  Jun 10, 2026
  5.0
  This place is the real deal. I needed to rent a PO box during a recent relocation to Chicago and was looking for a UPS Store with parking. This location offered that and so much more. The manager, Brittany (as well as all of the staff) was extremely helpful and pleasant to deal with. There were several times I visited the store and a delivered package was handed to me even before I requested it. It was evident that this was an extremely well-run store and one in which the staff took pride in their work and enjoyed working there. I would absolutely recommend this UPS Store location for all of your shipping, package delivery and mailbox needs!

Frequently Asked Questions About The UPS Store