The UPS Store

Reviews

• AL

  Anh Lan

  Jun 23, 2026
  5.0
  I have been to this store many times and the staff is very very helpful and friendly, I couldn’t recommend them more.
• CT

  Cody Tyler

  Jun 21, 2026
  5.0
  Much better experience than the one on milwaukee ave in bucktown. in an out in 2 minutes.
• SH

  Selina H

  Jun 19, 2026
  1.0
  Allow me to elaborate since the owner would like to go back and forth. The only person who had good customer service was the owner Kevin. The young lady who was “assisting” me was not knowledgeable whatsoever. She stated that there was a three dollar service fee for printing a label, packaging and bagging the item. And a $.20 fee for using the printer for black and white copies. Anticipating that my grand total would be $3.20. Once emailing the UPS label to the email provided and handing her the item my total was three dollars. She stated that she would need the bag which contradicts her previous statement, indicating that the service fee includes packaging and bagging. Her communication was inconsistent. Providing misinformation constitutes as poor service. It is clear that the owner may not have jurisdiction on company fees. However, If employees are being paid hourly for their labor, why is there an extra service fee for printing something on their end? The $.20 print fee makes sense. A three dollar service fee does not especially if I also have to provide my own packaging materials.
• JH

  James Habisohn

  Jun 6, 2026
  1.0
  Let me take all of my furniture out of my car to just tell me to put it back and schedule a pick up
• LL

  Lightblue66

  May 15, 2026
  2.0
  Don't use this store to pack and ship anything valuable or fragile! I used them to ship some delicate vintage lamps and they damaged the shades by wrapping them too tightly even after I warned the manager that they were fragile.

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