The UPS Store

Reviews

• A

  Андрій Піляк

  Jun 24, 2026
  5.0
  Staff at this Green Bay location was incredibly helpful and fast. The employee helped me choose the best shipping option, packed my item professionally, and I was in and out in under 5 minutes. Clean store, no wait time, and great customer service. I will definitely come back and recommend this location to others.
• A

  Божена Гайовець

  Jun 16, 2026
  5.0
  I had such a great experience here! I came in with a return that had only one QR code, but the items couldn’t realistically be packed together because one of them was a mirror. At first, I was told that everything should be in one package if there’s only one QR code, which made me really nervous. But the employee helping me was incredibly kind and patient. He took the time to figure it out and said, “It’s okay, I’ll work on it.” And he did! He completely saved the day for me. Everyone was very friendly, professional, and willing to help. They truly took care of me and made what could have been a stressful situation so much easier. Thank you so much for your help—I really appreciate it!
• KT

  kareen thomas

  Jun 11, 2026
  5.0
  Brandon is so amazing. I was in a crunch, out of town. He not only went above and beyond but was very professional and kind. If only all businesses operated in this capacity, the world would be a better place. Thank you again Brandon
• AA

  Angelo

  Jun 11, 2026
  5.0
  I came in to do an international shipment and was greeted with great kindness by Om and Ray. DHL let me down when they didn't properly document my items and these guys knew exactly what they were doing. They valued me as a customer and made the whole process seem effortless. I was shipping medication to a relative overseas and they made it their priority to make sure it would get there without the problems DHL had caused me. Thanks guys for your help and concern your location is highly recommended by myself and I'm sure countless others.
• YY

  Yasmina

  Jun 3, 2026
  5.0
  I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS. The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone. Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!

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