The UPS Store

Reviews

• SC

  sheena cattouse

  2 days ago
  5.0
  Denise was very helpful and patient. Store is clean and organized, the employees were great at getting folks in and out.
• SS

  Sunghee Sohn

  Aug 16, 2026
  5.0
  Great service - courteous and quick. Denise is super helpful and professional.
• MF

  Mari Fran

  Aug 6, 2026
  1.0
  This location just opened and clearly is already going in the wrong direction. I stopped by to drop off a package and they told me it’s $2 to add a piece of tape to close the box. For a place that is locally owned and operated they are already killing their business with poor customer service. I think offering to tape a box closed (to make it more secure) is a cost associated with having a UPS store. It’s a $4 roll of tape that cost you this review. Charging a customer $2 to add a piece of tape clearly illustrates your business state of mind. I can’t support a business that thinks like this. I won’t be going back. There is also ZERO parking. The UPS on division is far more helpful. Good luck and I hope you change your attitude toward your neighbors.
• KB

  K Brianne

  Aug 4, 2026
  1.0
  I had high hopes when they changed ownership but this place is awful. I do not know when customer service went out the window. Their service is slow, they don't take packages that Amazon said they would. Update-the first time I went the service was awful, I had my package box to the way that Amazon had told me to, they told me I needed to add more tape and that they would sell me more tape for $5 which I thought was very scammy so then I went home and re-taped it and then when I came to do the return they told me I had to have it in a different box and that they would sell me a box no. Seems just like a complete money grab and a waste of time to go to the UPS store.
• MS

  Missy Smiler

  Aug 4, 2026
  5.0
  Had a super bad and awkward experience at this location awhile back when I was trying to return some Amazon items. However, I did visit this location again recently as I had seen it was under new ownership and had a great experience. Staff was nice and worked quickly and efficiently!

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