FedEx Office Print & Ship Center

Reviews

• MS

  Magda S

  Mar 23, 2026
  5.0
  Great place for printing!! Excellent customer service!!
• SG

  Salar Ghoreshi

  Mar 21, 2025
  1.0
  INCOMPETENT AND EXTREMELY RUDE STAFF! Avoid this location at all cost. I came to this location after speaking with FedEx over the phone and having them tell me to go there and that there will be no charge for my return. When I got there, the employee said that because they're inside a hotel, there will be a fee despite FedEx having said that there wouldn't be any fees for anything. Anywho, I asked how much would the fees be for the transaction and she stated that it would be $10 for the item I had, given it's size and weight. I said that's fine and to go ahead with the transaction. She then proceeded to charge me $18 and when I asked her why I was charged more than she had stated, she says that she only told me how much the box costs and that there were handling fees on top of it. I was dumb founded as to how she could have mistaken my earlier question regarding the total cost of the transaction vs how much must the box costs. At this point it wasn't even about the money and I just wanted to cancel the transaction. Then her and the store manager say that they don't know how to do a refund. They were bothered that I wanted to cancel the transaction despite having been lied to and having to pay $18 for something that would have been free at any other location. Then the manager said that she'll process the refund once she figures out how and will call me to let me know it's been done. At that point I asked for a cash refund to make things easier and they said they couldn't do that. 2 days later they called me and said that if I wanted my refund, I had to go back to the store to get a CASH refund. Anyways long story short, I'M NEVER USING FEDEX AGAIN AND YOU SHOULD AVOID THIS LOCATION AT ALL COST! Throughout the whole process both employees were extremely rude even tho their incompetence was the problem and I was being respectful and polite the whole time. I'm amazed how employees like these get to keep their jobs.
• FT

  Francois Truc

  Aug 8, 2024
  1.0
  They charge a handling fee for a pre labeled packaged because ‘they are in a hotel’ fairly sure against FedEx policy
• RR

  rahaf

  Feb 27, 2020
  1.0
  I don’t recommend going to this store. If you can go to another store, go to that one!! Manger here is not cooperative and I didn’t feel welcomed.

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