Packing and Shipping
FedEx Express, FedEx Ground, FedEx One Rate, International Shipping, Packing Services, Amazon & QR Code Returns, Return Shipping, Hold at Location
Brand Certified
FedEx Office Print & Ship Center
4.2(137 reviews)
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
Business Details
301 E N Water St, Chicago, IL
60611, United States
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
(312) 755-0314
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
https://local.fedex.com/en-us/il/chicago/office-5063
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
About
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
Shipping ServiceCopy ShopInvitation Printing ServiceConvention CenterSign ShopFax ServiceFedEx
FedEx Office Print & Ship Center located inside Sheraton Grand Chicago offers you virtually everything you need to meet your convention exhibiting needs — from packing and shipping to signage, copying and last-minute office supplies.
Do you need presentations, flyers, signs or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at the hotel or convention center when you arrive.
Location
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
Hours
Certified by FedEx Office Print & Ship Center • Jul 26, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 3:00 PM
Sunday8:00 AM - 3:00 PM
Products & Services
1 list · 8 items
Reviews
4.2
137 reviews
5 stars
101
4 stars
8
3 stars
5
2 stars0
1 star
23
- DFDiego López FernándezJun 16, 20261.0Do not have packages shipped to this FedEx location unless you’re prepared to pay undisclosed fees to retrieve them. I ordered a package through Amazon and had it shipped to the Sheraton hotel. The hotel accepted the delivery, but FedEx has an arrangement where packages are transferred from hotel reception to this FedEx location for pickup. The problem is that customers are then charged additional fees that are not disclosed on the FedEx website, were unknown to Amazon, and are outside the hotel’s control. When I tried to discuss the issue respectfully with staff and the store manager, I was met with poor customer service and a complete lack of empathy. Rather than trying to help resolve the situation, the manager dismissed the concern entirely. Multiple hotel employees told me they regularly hear complaints about this location and its management. This is not about the $10 fee. It’s about a business practice that lacks transparency and customer service that falls far below reasonable expectations. I have filed complaints with FedEx Corporate, the district manager, and the hotel, and I will also be submitting a complaint to the Better Business Bureau. This entire situation could have been avoided with clear disclosure and a little consideration for customers. If zero stars were an option, I would choose it.
- SFSebastian Lopez FernandezJun 16, 20261.0Very rude stuff and unethical policies. I shipped something to the hotel and FedEx intercepted it held it hostage and exchange for a charge that is not consent to and was not communicated but worst of all the location. Manager was extremely rude and unprofessional and unreasonable to deal with. If you’re a guest do not ship to the hotel unless you’re aware that they will be charging your fees and do not ship from this location as they are a scam.
- RTRyan TriceSep 22, 20251.0Provided wrong box size even though I brought specs of the item I was shipping. Given two options picked the bigger one, didn’t fit. Kudos.
- ICIñigo CubilloMar 10, 20231.0Real robbery!!!!!! 10 dollars for 4 prints in W/B
- GWguoyi wangMay 6, 20221.0They charge handling fees for prepaid return label!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center offer at Sheraton Grand Chicago?
FedEx Office offers printing, shipping, copying, packing, signage, business services, and last-minute office supplies to meet your convention exhibiting needs.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays and Sundays from 8:00 AM to 3:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located inside Sheraton Grand Chicago at 301 E N Water St, Chicago, IL 60611.
What payment methods are accepted at FedEx Office Print & Ship Center?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I order printing materials online and pick them up at FedEx Office inside Sheraton Grand Chicago?
Yes, you can submit your printing orders online and have them ready for pickup at the hotel or convention center when you arrive.
What is the contact information for FedEx Office Print & Ship Center?
You can reach them by phone at +1 312-755-0314 or via email at usa5063@fedex.com.
Which nearby dining options are close to FedEx Office Print & Ship Center for a meal before or after your visit?
Nearby restaurants include Shula's Steak House, LB Bistro & Patisserie, Chicago Burger Company, ETA Restaurant and Bar, and Riverwalk Terrace & Cafe.
What parking facilities are available near FedEx Office Print & Ship Center at Sheraton Grand Chicago?
You can use Sheraton Parking Garage, SP+ Parking, and Ogden Plaza Self Parking Garage which are all nearby.
Are there any nearby accommodations or hotels near FedEx Office Print & Ship Center?
Yes, options include Sheraton Grand Chicago Riverwalk, Sheraton Downtown Chicago, and Sky Lounge Loews Hotel (Residences).
Is FedEx Office connected to any other FedEx services or apps?
Yes, the center is connected to FedEx Express, FedEx Ground, and offers access through FedEx mobile apps.
Brand Certified Facts from FedEx Office Print & Ship Center
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Certified July 26, 2026Yext Knowledge Graph
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