Brand Certified
United States Postal Service
2.6(62 reviews)
Certified by United States Postal Service • Oct 11, 2026
Business Details
3731 Prairie Ave, Brookfield, IL
60513, United States
Certified by United States Postal Service • Oct 11, 2026
(800) 275-8777
Certified by United States Postal Service • Oct 11, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Oct 11, 2026
About
Certified by United States Postal Service • Oct 11, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3731 Prairie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 11, 2026
Hours
Certified by United States Postal Service • Oct 11, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 5 items
Reviews
2.6
62 reviews
5 stars
24
4 stars0
3 stars
2
2 stars
2
1 star
34
- DMDavid MendezSep 21, 20265.0Friendly,always helpful.
- BABelinda AndradeAug 1, 20265.0Brookfield people, we need to be more grateful for our service workers. Went to another location this morning and they wanted me to buy a whole roll of tape for just a little piece. I’d rather come back all the way home and make sure my mail is taken care of. If service being a little slow is a problem for you, practice patience because this locations staff is always kind and helpful.
- LGLissa GarciaJul 7, 20261.0I never get my mail. I just moved to Brookfield and prior to moving to Brookfield I lived in Lyons. I never had an issue with receiving my mail. Super frustrating! I went in the office and they're most definitely rude! Employee was rude, ignorant, and doesn't know how to talk to customers. Her name was Anica or Amica i couldn't even catch her name since she was so rude, even when I was speaking to the supervisor Ricardo. She kept on speaking over him and interrupting our conversation. Constantly arguing with me. Only good thing is the supervisor was very helpful. However, she was even speaking over him. Good luck to anyone who goes in and gets her.
- DGDexter GondoMay 3, 20181.0Stood IN line while 4 passports processed . After 20mim being next in line and 3 people behind me .when my turn - asked clerk to send letter registered mail .she gave 2 slips paper told me I couldn't use her pen ,made me get out if line and and go to desk to fill out ! Putting me back of the line .clerk physically filled out pass port applications ×4 people and wouldnt help me and other window should have been opened ! Ended up leaving.
- CBChad BednarFeb 20, 20151.0In trying to send something with a return envelope, the woman behind the counter applied postage contrary to my directions, overcharging me in the process, claiming that was how I directed her. These people are rude and slow. I rented a box here, so I'm stuck, but go to another branch if you can!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3731 Prairie Ave?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, and buy gift cards, among other services.
Can I apply for a first-time passport at this Post Office location?
Yes, thousands of Post Offices accept first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler. Some locations offer limited walk-in hours.
What are the Post Office's hours of operation?
Monday to Friday, it is open from 8:30 AM to 6:00 PM. On Saturday, it is open from 8:30 AM to 3:00 PM. It is closed on Sunday.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
What nearby eateries can I visit before or after my Post Office visit?
Nearby eateries include Gosia’s Coffee Shop and Brookfield Breakfast where you can enjoy coffee, breakfast, or brunch close to the Post Office location.
Are there any nearby landmarks or points of interest to explore near the Post Office?
You can visit the National Lithuanian American Hall of Fame, a notable historical building near the Post Office, ideal for cultural exploration.
Which nearby businesses could I visit for floral gifts near the Post Office?
Nearby floral shops include Sister Squared Florist and Flowers by Land, perfect for purchasing flowers and gifts near the Post Office.
How can I schedule a passport photo appointment at this Post Office?
For first-time passport applications and photo services, you need to make an appointment using the USPS online scheduler.
Brand Certified Facts from United States Postal Service
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