The UPS Store

Reviews

• DR

  Dina Ramirez

  Apr 28, 2026
  5.0
  Carlo and Krys did a great job providing friendly and efficient service. They were welcoming, worked quickly, and made the whole experience smooth. Their positive attitude really stood out and made everything better. Worth coming to this ups!
• RM

  Rudy M

  Apr 28, 2026
  5.0
  The Bensenville store 7272 on Irving Park patiently helped me out today with a challenging ID and fingerprint issue. Even better is that they didn’t cut any corners so we can trust the process. Katie was especially patient.
• JG

  Jahiro Godinez

  Apr 27, 2026
  1.0
  Rude and just over complicated everything. I just left and went to a different store don’t need the attitude
• AB

  arron barkley

  Apr 16, 2026
  5.0
  I had a really positive experience at The UPS Store thanks to Krys. I came in needing help with an Amazon return, and the process can sometimes be confusing, but Krys made it super easy. He was patient, explained everything clearly, and made sure the return was handled correctly from start to finish. What stood out most was his attitude—he was genuinely kind and didn’t rush me, even though the store was a bit busy. It felt like he actually cared about helping, not just getting through another transaction. Customer service like that makes a big difference. I’d definitely come back because of the way Krys handled everything.
• AL

  Adam Leonard

  Apr 16, 2026
  5.0
  I called today about how much it would cost to have some packages shipped to the UPS Store, since I am usually out of town a lot. I was informed by an associate named Chris that the prices range depending on the box size. I mentioned how the reason for my question was due to my frequent out of town trips when I was recommended buying a mailbox to have as a second address when I am out of town, I was told about the pricing and benefits it included as well as many other things, overall I got more than just an answer and I’m even considering possibly opening up a mailbox with the UPS store based on the information I had received. Very informative and friendly.

Frequently Asked Questions About The UPS Store