Brand Certified
United States Postal Service
2.3(163 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
500 N Randall Rd, Batavia, IL
60510, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 N Randall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday8:30 AM - 4:00 PM
SundayClosed
Reviews
2.3
163 reviews
5 stars
44
4 stars
3
3 stars
5
2 stars
12
1 star
99
- GKGreg KMay 13, 20261.0I went in to drop off a package that had a prepaid label. It was a bit large, so I planned to drop it off at the desk as to not jam the box. I went in, set the box on the desk, and the employee immediately said “your tape is wrong.” I use purple shipping tape. Per their website, the color of the tape doesn’t matter as long as it isn’t duct tape. I have shipped 100+ packages with this tape with no issues. I pointed this out to her. She then said I “skipped the line.” The employee was conversing with someone separately who was not a customer. I reiterated that I was just dropping it off, and that she can scan it whenever she gets to it. She repeated herself, at which point I left and dropped it in the box in the lobby. I’m at a Post Office multiple times per week to drop off packages. I’ve never had an issue with an employee being upset about me dropping off, line or not. At other post offices, namely Lisle, they’ll have a whole separate counter for drop offs to get people in and out quickly. Based on the other posts and reviews, I believe I interacted with Rhonda/Ronda. She was ready to start an argument the moment I walked in.
- MSMark SylvesterMay 12, 20261.0Worst post office out here. The mail delivery drivers are the laziest.
- LKLisa KonrathMay 5, 20261.0I can’t believe I’m taking the time to write a review for a post office, but the employee at the desk was so incredibly rude and ignorant that it felt justified. Now that I see the other reviews of the staff here, it is clear I’m not alone! Avoid this location at all costs.
- JGJane GibbsFeb 6, 20265.0Awesome service
- AAayaJan 12, 20265.0Came here for a new passport and had a smooth and stress-free process thanks to Andrea !! She’s the sweetest ever. An angel. Very patient and kind. She truly made the experience a lovely one :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 500 N Randall Rd offer?
This location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at some locations.
What are the operating hours of the USPS at 500 N Randall Rd?
Open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online and complete the setup in person at this location.
Is 24/7 access available to the PO Boxes at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so contact the location for specifics.
Are there any entertainment options near the USPS at 500 N Randall Rd?
Nearby are amusements like Chuck E. Cheese and cinemas like Emagine Batavia, great for families before or after your postal visit.
What restaurants are near this USPS location for a meal before or after my visit?
Nearby dining options include TGI Fridays, Chili's Grill & Bar, and Acquaviva Ristorante Batavia offering a variety of cuisines.
Can nearby businesses help with additional services related to shipping and printing?
Yes, FedEx Office Print & Ship Center nearby provides printing and shipping services complementing your USPS needs.
How can I reach this USPS location for inquiries or assistance?
You can call their local phone number at +1 630-879-1483 for information or support.
Brand Certified Facts from United States Postal Service
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