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The UPS Store #6169 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Nw Corner Of Kirk & Butterfield (By Starbucks, In Front Of Walmart).
Stopped in on my lunch. There was nobody in there that they were helping. The guy just finished helping one guy and then asked if he could help me and I said yes and then I looked at my phone to pull up the QR code instead of him helping me. Like he said after me saying yes he went to assist an associate for over a minute without even acknowledging me after he said. Can I help you and I said yes he said and then I go. Thought you were helping me sir cuz you were looking at your phone. Yeah I got to use my phone to pull up the QR code. On med supposedly is his name. He acted like he didn't want to give it after he knew he gave lackluster customer service. But I guess in 2026 that's what I'm used to at every place I go.
KW
Karl W
May 1, 2026
1.0
This location just decides randomly what their hours are. Good luck finding it open when it should be
R2
Rpc 2640
Feb 27, 2026
1.0
As the Owner and CEO of Roland Technical Solutions, I expect a baseline of professional service that was severely lacking during my visit on Feb 26. While the female associate was helpful with my Amazon returns, the male clerk was incredibly hostile.
When I presented my labels via tablet, he was dismissive and snarky. When I calmly addressed his attitude, his response was, "Do you know who I am?"—an unprofessional attempt to intimidate a customer. He later tried to excuse his behavior by citing a personal loss, yet I watched him be perfectly pleasant to every other customer in the store, directing his "bad day" solely at me.
Selective professionalism is not professionalism at all. I was charged $13 for packing services that I feel should be refunded given the abhorrent treatment I received. I hope management addresses this clerk's conduct immediatel
Roland P. Collins Jr.
Owner and CEO, Roland Technical Solutions
**********
BB
Bryan
Feb 20, 2026
1.0
Not happy with the man who helped me today. I was trying to do multiple Amazon returns and one came up as already scanned (which it was not), instead of trying to find a solution he said, not sure what to tell you, I just scan the bar codes.
SE
Sarahi Espino
Dec 15, 2025
5.0
Great customer service, friendly and helpful staff.
What services does The UPS Store #6169 in Aurora offer?
The UPS Store #6169 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6169 located?
It is located at 2948 Kirk Rd, Ste 106, Aurora, IL 60502, at the northwest corner of Kirk & Butterfield, by Starbucks and in front of Walmart.
What are the store hours for The UPS Store #6169?
Monday to Friday: 8:00 AM - 6:30 PM, Saturday: 9:00 AM - 3:00 PM, Sunday: Closed. Note that the store is closed on certain holidays like November 27, 2025 and December 25, 2025.
What payment options does The UPS Store #6169 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6169 offer mailbox rental services?
Yes, the store provides mailbox services for receiving and managing your mail and packages.
How can I contact The UPS Store #6169?
You can call them at +1 630-898-4300 or email store6169@theupsstore.com.
Are there any nearby places where I can grab a coffee before or after visiting The UPS Store?
Yes, Starbucks is conveniently located nearby at the northwest corner of Kirk & Butterfield, making it easy to grab a coffee when you visit the store.
Where can I find shredding services close to The UPS Store #6169?
Shred Nations is a nearby shredding service located close to The UPS Store, offering professional shredding services that you can also consider.
Which food options are available around The UPS Store #6169?
Nearby food options include Jersey Mike's Subs, Wendy's, Sonic Drive-In, La Michoacana Sweet Ice Cream, Papa Saverios on Kirk, and Wingstop, offering various sandwiches, burgers, ice cream, pizza, and chicken wings.
Is there a nearby mobile phone store close to The UPS Store #6169?
Yes, T-Mobile, Verizon, and Sprint Store are nearby mobile phone stores, which could be convenient if you need mobile services or electronics before or after your visit.
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