Business ConsultantEngineerComputer Forensics Consultant
The Aurora, Illinois operation of ESi is located just outside of Chicago and is the founding office for the company. The Aurora office offers expertise in nearly every ESi discipline and specialty area. Our 46,000+ square foot Illinois facility is the largest in the ESi system and one of the most up-to-date multidisciplinary testing, laboratory, & inspection facilities in our industry. Facility includes a spacious 11k square foot high-bay space with 24-foot ceiling heights, & dedicated inspection rooms totaling 2K square feet. It includes dedicated photographic, animation, graphic arts, and trial exhibit studios, run by full-time ESi tech staff, & an extensive engineering and technical library run by a full-time prof. research librarian.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.