Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(190 reviews)

Business Details

823 Arthur St, Caldwell, ID
83605, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 823 Arthur St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
823 Arthur St, Caldwell, ID
83605, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

2.4
190 reviews
5 stars
53
4 stars
12
3 stars
5
2 stars
10
1 star
110
  • JR
    James Reynolds
    Apr 28, 2026
    1.0
    Absolutely the slowest post office I've ever been in. They had one person work in the counter. I know she rang the bell three times for someone to come help. When that person finally showed up, they helped one person, then disappeared. That's not good customer service. No wonder the United States Postal Service is failing.
  • JS
    John Spangenberg
    Apr 22, 2026
    1.0
    They delivered a package I was sending to a customer being serviced by their post office to the wrong address and admitted it. The package was irreplaceable. They Unsuccessfully tried to retrieve the package. They say they're going to call you back about the situation and they don't. I am glad I don't live in this town because they completely failed. The word sorry doesn't mean anything to me when you completely fall short. This is their job.
  • HH
    Howard Halcom
    Apr 22, 2026
    5.0
    Great staff supper helpful.
  • JC
    James Carender
    Apr 21, 2026
    5.0
    Knowledgeable and efficient! The clerk knew everything.
  • BB
    B
    Apr 10, 2026
    1.0
    I would do a half star if it would let me. should have never moved from Nampa we had it so good with the Nampa post office. In our almost year experience with the Caldwell one has been absolutely terrible. You might as well try UPS or go to Nampa unless you want to deal with rude, unresponsive, non caring, confused and ignorant people. Postmaster is worthless. It has been HELL with these people. thanks a lot for ur terrible customer service Caldwell.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others