The UPS Store

Reviews

• DC

  Devin Curtis

  May 6, 2026
  1.0
  I’ve never had a good experience going to this store - ever. The high horses that these employees sit on are ridiculously tall.
• FL

  fiona Linsley

  May 5, 2026
  1.0
  Is there a reason UPS would charge me $2 for a free return to Nike?!
• RS

  Red Stich

  Apr 24, 2026
  1.0
  Just look at the reviews. The mass amounts of bad reviews means it's the staff. Most of the staff is rude, unprofessional, or incompetent. They act very rude when having to do the Amazon returns. Don't waste your time with them, go to usps or twin falls ups store.
• JP

  juggalo panda

  Mar 21, 2026
  1.0
  Use FedEx package might actually arrive on time
• LH

  Leslie Hollie

  Mar 10, 2026
  1.0
  Unlike most of the other reviews, I did not have an issue with the staff here. The young girl behind the counter was very busy, seemingly working by herself on a Saturday, but polite, prompt, and helpful when it came my turn in line. My issue with this store, hence the poor rating, is the ridiculous charge to print here. $5 for a black & white single sided 8x10 page is absolute highway robbery. When I asked the employee why it was $5, she explained it was because I emailed it to the store rather than bring it in on a USB. This isn’t standard at UPS stores (or anywhere really- $0.25 to $0.50 is normal and *reasonable* pricing) and I’ve NEVER been to a UPS store anywhere else in the country that charges an ABSURD surcharge to print via email. To my knowledge, this ludicrous surcharge policy isn’t clearly stated or posted anywhere in this store’s location which seems shady considering they shock you at checkout once your page is already printed. This store will not get any more of my business unless the printing service pricing is reevaluated considerably. I’d rather drive to Twin or Pocatello.

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