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United States Postal Service

2.6
(98 reviews)

Business Details

300 Sycamore St, Waterloo, IA
50701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 Sycamore St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Sycamore St, Waterloo, IA
50701, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.6
98 reviews
5 stars
29
4 stars
9
3 stars
5
2 stars
4
1 star
51
  • KG
    Kurt Gaylor
    2 days ago
    5.0
    I needed mail held during times I would be gone this summer. The clerk was very helpful and got me squared away.
  • MM
    Mystic
    5 days ago
    1.0
    Whatever you do, don’t bother calling this post office. Nobody ever answers, and the automated system is useless. After multiple attempts, I finally got through to someone, only for the call to say their mailbox was full and disconnect me anyway. Extremely frustrating experience and terrible customer service. If you need help with anything, expect to waste a lot of time getting nowhere.
  • HR
    Honest Reviewer
    Jan 16, 2026
    4.0
    Very friendly employees, depending on the time of day (I went on a Friday around 11:50am not busy) there may be a wait. Thurs at 4pm is pretty busy. One star off only as parking in their lot may be difficult at times.
  • RR
    Rodney
    Jan 12, 2026
    1.0
    Dont answer the phone just let it ring and ring , id like to know where my lost package is
  • ZR
    ZOMBIE RAI
    Dec 27, 2025
    1.0
    Every time we get a package, we don't.It says to arrive on saturday and we don't even get it until monday day

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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