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USPS self-service kiosk
Brand Certified

United States Postal Service

2.9
(79 reviews)

Business Details

400 SE Gateway Dr, Grimes, IA
50111, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 SE Gateway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 SE Gateway Dr, Grimes, IA
50111, United States

Hours

Monday8:00 AM - 4:45 PM
Tuesday8:00 AM - 4:45 PM
Wednesday8:00 AM - 4:45 PM
Thursday8:00 AM - 4:45 PM
Friday8:00 AM - 4:45 PM
Saturday8:30 AM - 10:30 AM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.9
79 reviews
5 stars
35
4 stars
3
3 stars
1
2 stars
3
1 star
37
  • EM
    Edo Masic
    6 days ago
    5.0
    Been here a few times for work and today for personal. I never catch her name but the woman working the counter is always friendly, helpful and efficient
  • JA
    Jordan A
    Oct 5, 2026
    5.0
    Really like this usps location. Whitney always provides friendly and great customer service with business mail transactions. Thank you!
  • DJ
    Deanna Jackson
    Sep 30, 2026
    5.0
    Very friendly and helpful
  • BH
    Belma Hoyt
    Sep 18, 2026
    5.0
    Every single time I have been here the staff is more than helpful and very friendly. Ed is awesome! If there ever is a line they get through it as efficiently as possible and always acknowledge those waiting and apologize for any wait times!
  • TO
    Tom Ostwald
    Jul 8, 2026
    1.0
    I went to post office two days in a row this week just to buy one stamp. I was hoping they had a stamp machine in the lobby, but of course they don’t. There were seven great people in line the first day and three of them had a stack of certified letters that were going to take forever to process and only one person working behind the counter so I left. I went back the second day and 5 people standing in line 2 people had packages three people , including the two at the counter, had a stack of certified mail to send. There were two people working, but I waited for 15 minutes and neither person at the counter ever got completely done with all their certified mail so I finally left. I ended up buying a book of stamps online and paid more than I would’ve paid if I bought it personally from the post office. And, you wonder why the Postal Service has a bad reputation?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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