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United States Postal Service

2.4
(219 reviews)

Business Details

430 E Mckinley Ave, Des Moines, IA
50315, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 430 E Mckinley Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
430 E Mckinley Ave, Des Moines, IA
50315, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:30 AM - 1:00 PM
SundayClosed

Reviews

2.4
219 reviews
5 stars
62
4 stars
11
3 stars
9
2 stars
12
1 star
125
  • AS
    A. SMITH
    Apr 16, 2026
    5.0
    Building is getting old. Parking lot has pot holes. But good staff.
  • ZH
    Zach Haselett
    Apr 14, 2026
    1.0
    Second time this place has lost my mail and I had a very important document coming. Horrible facility.
  • SL
    Shailey L
    Mar 18, 2026
    1.0
    Quite literally will not deliver mail anymore. I have not received mail since Saturday - its Wednesday - and I have two packages I'm expecting both of which have said 'inability to deliver' three days in a row. There is no issue, there is no blockage, there is nothing inhibiting them from delivering other than maybe mismanagement or staffing issues. The day I'm posting this its 60 degrees out, practically a heat wave and there is no snow/ice on the ground anywhere near my building. This is a common theme with this post office now of setting packages as unable to deliver when they're either running behind or dont want to deliver mail that day. This is probably the 10th time its happened to me now in the last year. Please for the love of god just deliver people's mail I have time sensitive things I'm waiting on and this is getting ridiculous. Avoid living anywhere in the area that would force you to rely on this office for mail for your own sanity.
  • RN
    Rob Noel
    Mar 3, 2026
    1.0
    Slowest carrier. Car statement sent feb 18. Still haven't received it March 3. Due on the 9th.
  • DL
    Diana L
    Feb 10, 2026
    1.0
    Horrible service by Leslie! I called in since my first package never got delivered merchant worked things out with me to resend me another order which she stated will require signature! My tracking information the USPS website says it is out for delivery from 12-15-1:15 I sent USPS drop off mail but didn’t get off with a package! Then I rechecked and the hours changed from 12:15 until 3:15! I called this office to see what is the issue! & leslie if thats even her name was rude and laughed when I was proving her the tracking information and my information. I asked for a manager and she said she stepped away which I know was a lie! Managers name she said is Lisa or Tammy! I kept asking to reassure if package will be delivered by the end of the day today and she kept on answering back like I was stupid! Rude customer service! She needs retraining! Still have no idea what happened to my second package let alone the first one that never got to me!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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