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United States Postal Service

2.7
(113 reviews)

Business Details

1441 Mall Dr, Council Bluffs, IA
51503, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1441 Mall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1441 Mall Dr, Council Bluffs, IA
51503, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.7
113 reviews
5 stars
40
4 stars
7
3 stars
4
2 stars
8
1 star
54
  • PS
    Pamela S
    Apr 20, 2026
    1.0
    Why do you guys send a package that was supposed to be delivered today back to Omaha NE Distributions center when it was supposed to be delivered today. This gets old. Back during Christmas I had a package that took a month all because the 3 times it was at this post office it would go back to Omaha then to Kansas then to Omaha, than Council bluffs and the repeat 3 more times. I don't understand how you could scan something. And see that it's supposed to be delivered in council buffs and be like, oh let's throw this on this truck. It makes no sense. When I need to send something important, I'm gonna look somewhere else. Cause I don't trust you guys not to lose something.
  • SB
    Shawn Barker
    Jan 13, 2026
    1.0
    Recieved a redeliver notice in my mailbox in-between junk mail, the first attempt to deliver was NOT attempted as I was home & no one knocked or rang the doorbell. I called with redeliver notice in hand with an article number needed to identify mail. She looked it up at said that number doesn't exist in their system then asked if I was expecting mail...🤷‍♀️ regardless if I was expecting mail or not something existed enough to have been "attempted" to deliver then she followed up with well you can pick it up at your post office tomorrow...🤔 but she had just said the article number I had given her didn't exist so how am I going to pick up something if it doesn't exist. Make it make sense!!
  • ML
    Mark Lee
    Feb 1, 2022
    5.0
    Good people
  • EC
    Ernest Clements
    May 14, 2020
    5.0
    I always get my mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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