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United States Postal Service

3.2
(118 reviews)

Business Details

525 Kellogg Ave, Ames, IA
50010, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 525 Kellogg Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Kellogg Ave, Ames, IA
50010, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

3.2
118 reviews
5 stars
50
4 stars
11
3 stars
9
2 stars
11
1 star
37
  • BB
    blisin baer
    Sep 16, 2026
    5.0
    I had such a positive experience at this post office. Ross and especially Linda went far above and beyond to help me with an issue I was having. Absolutely blown away at their customer service skills. Thank you so much!!!
  • KW
    Kevin Williams
    Aug 20, 2026
    1.0
    My package was lost, I went in to try and get help because I know this happens but was essentially told it was my fault because I didn't buy insurance. I send a lot of items so I know this doesn't happen a lot but how about instead of making the sender feel like you don't care, are an inconvenience being there (told that I could fill this all out online), and its there fault some actually helpful ideas or next steps are given, instead of just reminding them that you don't have insurance.
  • JL
    Jeromy Lin
    Jul 15, 2026
    1.0
    This post office is absolutely terrible at handling Express Mail. They do not care, they do not take responsibility, and they do not do their jobs. My urgent Express package with important documents got delayed, and instead of helping, they kept deflecting, ignoring, and passing the problem to other offices. Zero urgency, zero accountability, and zero competence. If your mail actually matters, avoid this place.
  • IC
    Inaki Chavez
    Jul 6, 2026
    1.0
    I sent my package June 26 and it’s still not delivered. It’s been a week that supposed to be arrived at its destination.
  • AA
    Anya
    Jun 23, 2026
    5.0
    I often go to this post office. The staffs are very kind and helpful, and the service is quick and efficient. Always a good experience here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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