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United States Postal Service

3.2
(26 reviews)

Business Details

67-079 Nauahi St, Waialua, HI
96791, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 67-079 Nauahi St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
67-079 Nauahi St, Waialua, HI
96791, United States

Hours

Monday10:00 AM - 4:00 PM
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.2
26 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
3
1 star
9
  • BL
    Bk lee
    1 day ago
    5.0
    Tyler was awesome!! Patient, kind, and efficient. We were greeted with a smile and were in and out in no time.
  • BN
    Bradyn Navares
    Apr 11, 2026
    5.0
    Kenneth was an incredible help with getting my passport (after me already messing up and leaving my application at home). Helped break down everything and was very attentive with my form.
  • AJ
    Alexis Jabbour
    Sep 5, 2023
    1.0
    I am writing this review with deep disappointment and frustration regarding the service, or lack thereof, at the Waialua Post Office. The manner in which — Kenneth —operates is nothing short of disgraceful. During my year of living at the Waialua Post Office address range, I have been subjected to consistent discrimination, unwarranted harassment, and openly hostile behavior. Kenneth has taken it upon himself to repeatedly hold our packages, failing to notify us of their arrival. This reached its climax when he yelled at me in the store, even going so far as to deny me a receipt for my returned packages. The discrimination does not end with me. My business partner, who is of Russian descent, has been the target of Kenneth's cruel and unwarranted slurs. I tried to approach the situation diplomatically, requesting to speak with the supervisor, Mary. However, even this simple request seemed too much to ask, with another employee informing me that I would need to wait nearly an hour. I want to make it clear that I am taking formal action. I possess proof of Kenneth's outbursts, and any review of the office's security cameras would further validate my claims. To the local community, and potential customers of the Waialua Post Office: please be aware of the discriminatory and hostile environment perpetuated by Kenneth. We, as tax-paying citizens and patrons, deserve better.
  • JC
    Joyce Castillo
    Oct 11, 2022
    1.0
    The people at the Waialua Post Office DO NOT CARE!!!! They do not pick up the phone and when there is a problem with carriers or delivery. My packages have been lost or miss delivered at least 4 times a month. Even after making a claim to get my packages back, THEY NEVER RESPOND, leaving customers to feel they are nothing but a nuisance to the post office. REMEMBER IT IS THE PUBLIC THAT YOU ARE SUPPOSED TO BE CARING FOR.
  • AD
    Alec Davis
    Oct 21, 2019
    1.0
    The least helpful staff I have ever interacted with at a post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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