The UPS Store

Reviews

• LB

  Lucie Barling

  5 days ago
  5.0
  As soon as we got inside the front door, one of the UPS ladies behind the counter immediately asked to help us. Her name was Molly. In less than a couple minutes, our return package was scanned and a receipt was given to us. Impressive.
• JD

  Johnathan Droge

  May 12, 2026
  1.0
  My packages normally come to my house damaged. I don’t usually gripe about that. Today I received a package that looked like a four-year-old opened it at Christmas instead of using a box cutter, and then it looked like his two year-old little sibling taped the box back back up with pieces of cardboard missing mind you so when the package arrived parts are missing. I called the store and I asked them if they could simply have the driver look around if he sees something in his truck at the end of his deliveries, I can send them a picture of what’s missing and if he finds it to just give me a call nope, can’t do that. You need to open an investigation and all this other nonsense. So on the scale of one to 10 of being helpful they get a zero. Very disappointing that The management, or whoever is running this company and telling their workers how to do their job has no idea of how humans relate to one another.
• RS

  Robbi Sera

  May 12, 2026
  1.0
  The owner of this particular franchise is the worst! We rented a box there for 3 yrs and heard nothing but complaints about how "heavy" our packages were. Yes, we ordered SOME heavy items - BUT this is their job! We were always within the limit allowed by UPS, but the constant whining and the attitude she gave us was intolerable. If you live anywhere near the hospital, I highly recommended White Dog Ship and Print. They rent mailboxes and are so much nicer than this UPS store owner. She thinks because she's the only game in town, that it's ok to treat people this way - its not! Do not reward her with your business.
• AA

  Anonymous

  Apr 7, 2026
  1.0
  This the worst ups store franchise there is. 1. Store clerk at the counter lied to me. I asked if they could print my shipping label on a sticker. Instead they lied to me and printed on regular paper. 2. They purposely dont carry ups free shipping envelope so you have to buy their own crap.
• JB

  Justin Berkel

  Apr 3, 2026
  5.0
  Jenny and all the other stuff at the UPS store I’ve been absolutely amazing over the four years that I’ve been there. They are a crucial part of my small business operation and they have gone above and beyond for me ever since I’ve got there. Store is clean, run efficiently, nice location and an amazing staff. 10 out of 10 recommended the store to anybody who is looking for a very straightforward hassle free experience

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