The UPS Store

Reviews

• JC

  JoAnn Corley

  1 day ago
  5.0
  I just appreciate kindness, helpfulness and positive spirit. Their team has it...in person and on the phone!
• HH

  Heather

  2 days ago
  5.0
  I'm here frequently for Amazon returns. I've seen Tori and Tess several times, always friendly. Today I had an issue with printing a label and was just going to come back later because I was frustrated w Amazon and their labels. The ladies stopped me and figured it out. Thank you Tori and Tess! Both stepped in to solve the issue. Excellent customer service.
• BS

  B Setzer

  Jul 9, 2026
  5.0
  Kayla and Tess provided PHENOMENAL customer service! They were helpful and energetic. I went in as soon as they opened and they were so joyous 😊
• BM

  bethany metzger

  Jun 30, 2026
  5.0
  I regularly use UPS stores for sending and recieving documents when I have an out of town client who might not have a printer or scanner. Today sent an EXTREMELY important and time sensitive doc from Mobile, AL to the Villa Rica, GA store 7800. My client signed and they scanned and emailed it to me....well, I did not get it. I called and Brittney saved the day. The Mobile UPS store made several spelling mistakes in my email, never reached me. Brittney found the error and now we are moving on. What a relief. Excellent service! Saved the day! Thanks so much!!!
• DP

  Deep patel

  Jun 29, 2026
  1.0
  I arrived at the UPS store at exactly 6:30 P.M. to return an Amazon package, and the door and the 'open' sign were still on. Despite this, the employee named Tory refused to assist me, stating they were already closed. Having driven 15 minute for this, I was extremely disappointed by the lack of flexibility and poor customer service."They should need to close door at 6:30 if they don’t want to give service after that.

Frequently Asked Questions About The UPS Store