The UPS Store

Reviews

• CC

  Catherine Cox

  Jul 8, 2026
  5.0
  Normally not crowded, parking right in front
• RN

  Robbie Newland

  Jul 1, 2026
  5.0
  Fast and courteous
• MS

  Mac Andouny Soliman

  May 25, 2026
  5.0
  Easy access, fast service. Employees really kind.
• KL

  Kenya Lindsay

  May 9, 2026
  1.0
  I had a very disappointing and humiliating experience at the UPS Store in Tyrone, GA today. I came in to print a simple 11x14 image for my grandson to give to his Mom for Mother's Day. We had a house fire so I've been struggling a little, but I knew this would brighten my daughter's day. There were two people ahead of me, and several people came in after me while I waited. When it was finally my turn, the employee told me they only had 11x17 paper available. My image was 11X14. I said that was perfectly fine and that I could trim the extra paper off myself. Instead of helping me, she told me she was going to help the customers behind me first and would “get back to me.” I stepped aside and watched her assist multiple people who arrived after I did. When she finally returned, she changed her explanation and said they only had cardstock in that size and it would cost more. I again said that was fine. After making me wait even longer, she then claimed my image “wouldn’t print” on 11x17 paper unless I adjusted the image size myself. By this point, I felt embarrassed, dismissed, and singled out in front of everyone. As a Black woman in this area, the way I was repeatedly brushed aside while others were prioritized made the experience feel especially uncomfortable and hurtful. I left the store empty‑handed and in tears. To make matters worse, I called several other UPS Stores afterward, and every single one confirmed that printing an 11x14 image on 11x17 paper is completely normal and should not have been an issue. I drove to the Fayetteville location, where the staff treated me with kindness and professionalism and printed my image with no problem at all. I am so grateful of you.🙏🏾 I rarely leave reviews, but no customer should be made to feel ignored, minimized, or less important—especially in a way that echoes the racial dynamics many of us are already sensitive to in this area.
• DS

  Darrell Stowers

  May 8, 2026
  1.0
  I don’t know if this is where my package was loaded at to be delivered, but definitely delivered to the wrong address. I hope whoever gets my expensive shirts enjoys them.

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