United States Postal Service

Reviews

• RI

  Ray Imm

  2 days ago
  5.0
  The manager he tried to help but no luck
• EB

  E B

  Jul 20, 2026
  1.0
  I had a very unpleasant experience at this USPS location because of an employee named Lydia. I arrived close to closing time, and there was a long line of customers. I understand that working at the end of the day can be stressful, but that does not justify speaking to customers disrespectfully. Throughout my time there, Lydia appeared visibly frustrated and spoke to multiple customers in an irritated tone. When she asked the standard question about whether my package contained anything like liquids or batteries, I started to answer “No” before she finished the question because my package only contained clothing and I was simply trying to help move the line along. Before I could explain, she raised her voice and said, “Listen! Just listen!” in a very harsh and embarrassing tone. I was honestly shocked. I left feeling like I had been scolded instead of helped. No customer should leave a post office feeling humiliated for trying to mail a package. Everyone can have a stressful day, but professionalism and basic courtesy should never disappear. Lydia’s facial expression, tone of voice, and overall attitude made this one of the worst customer service experiences I’ve had. I hope USPS addresses this issue so other customers are treated with the respect they deserve.
• GA

  Grant Anderson

  Jul 14, 2026
  1.0
  How bad a review can I give this location? And others? The 24 hour package drop is out of order! From the looks of the many many sings plastered on it and the letter drops it has been inoperable for months! So is the one on Buford Highway north of Lawrenceville. And the main one in Lawrenceville has been done for what years? What’s wrong with these people and and agency that they cannot fix something as simple as this???!!!
• SK

  sitaram koppaka

  Jun 25, 2026
  1.0
  This is worst. I sent a document to be delivered to one of the addresses and paid extra for acknowledgment signatures. The person delivering simply dropped the mail in the mailbox without taking any signatures, he signed himself. This is outrageous.
• EC

  Edison Chen

  May 26, 2026
  1.0
  Very disappointing and frustrating return drop-off experience. I came in to drop off a return package. This should have been a very simple process: scan the return code, print or apply the return label, and make sure any old shipping barcode is removed or covered so there is no scanning issue. However, the staff member made the process unnecessarily difficult. I was told to remove multiple labels from the package, including labels that had nothing to do with shipping, tracking, or barcodes. I completely understand removing or covering old shipping barcodes, but forcing a customer to stand there peeling off unrelated stickers makes no practical sense. This felt like the employee was creating extra trouble for the customer instead of following a reasonable return procedure. The whole experience was inefficient, inconvenient, and very poor customer service. Return drop-off should be quick, clear, and logical. If certain labels must be removed, staff should clearly explain which ones actually affect scanning or shipping. Customers should not be forced to waste time removing labels that have no impact on the return process. Very unpleasant experience. This location needs better staff training, clearer return guidelines, and a more customer-friendly approach.

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