The UPS Store

Reviews

• CC

  Cole

  4 days ago
  2.0
  This location is overpriced. They quoted me $100 to overnight a package. I took the exact same package to FedEx and paid $51. They also charge to print an Amazon return label. Most UPS stores I’ve been to that handle Amazon returns have a machine where you simply scan your barcode and print the label yourself. I don’t mind paying for convenience, but these prices are excessive. I definitely recommend comparing prices before shipping anything from this location.
• MM

  Marcquese Maolud

  Jul 13, 2026
  1.0
  Older African American lady at front desk was rude and snippy. Needs to definitely work on her tone and her customer service skills
• EW

  Elizabeth Wathen

  May 4, 2026
  5.0
  Great customer service. The store associae when above and beyond to help me!!
• KH

  K H

  Apr 18, 2026
  5.0
  I came in this morning to return a modem. The two women I spoke to were very helpful and very pleasant.
• PL

  Peter Le

  Apr 17, 2026
  1.0
  Really disappointed. I rushed over and got there a few minutes before closing, only to find the doors already locked. I could clearly see an employee sitting inside on their phone, which made it even more frustrating. If you’re going to close at 6:55pm instead of the posted time, then update your hours. Wasted trip and left a bad impression. I used to work in the restaurant industry, and I never allowed my employees to close even a minute early. People are often rushing after a long day just to grab something or get something done for them or their family. As a business owner, if you want employees out earlier, then adjust your hours to something like 6:45pm instead of listing 7pm and closing before that.

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