FDC is the preeminent provider of high-volume B2C e-commerce order fulfillment services to multichannel and omnichannel internet retailers worldwide. We have 8 fulfillment centers in the US, Canada, England, Germany and Australia. Closing last year with more than 28 million orders shipped, FDC's performance is unmatched: 99.8371% of all orders are shipped the day we receive them; 99.9984% of all orders shipped with the correct product; with only 6.7 mispicks per million products picked. From only 3 of FDC's strategically located fulfillment centers, we deliver to 99.97% of the continental US population in 1-2 days by inexpensive ground transport. FDC is now a wholly-owned subsidiary of D&H Distributing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.