The UPS Store

Reviews

• MW

  Marcus White

  Feb 6, 2026
  1.0
  DON’T USE THIS LOCATION!!! I had my wife’s new iPhone scheduled to be picked up at this location. 2 hours after receiving an email that it was ready for pickup, I received another email saying it had been picked up. When I checked the ID info for the person who picked it up, it said ‘null’. When my wife went to the store they magically couldn’t find the package. I went back the next day and it was the same thing. Everyone could remember seeing a package with my name but all of a sudden it was just gone. Please don’t trust these thieves with your packages. UPDATE: The leadership with this store just called me...So apparently they released my package to someone named Pamela without asking for ANY type of identification. No ID, no address confirmation, nothing!! They didn't even ask for the person's name. They just knew the persons name based on the obviously fraudulent signature that they left. In discussing this with them, there was an obvious dearth of common sense present. It's clear that someone working at that store was able to pass along the details of my package to someone who could then just walk in and pick it up. When asked why they went outside of their standard procedures when handing over my package, it turned into accusing me of stealing my own shipment. PLEASE, WHATEVER YOU DO, AVOID THIS STORE AND THESE THIEVES LIKE THE PLAUGE.
• KJ

  Kimberly Johnson

  Dec 30, 2025
  3.0
  Over charging for everything
• CR

  Cha Lam (ATL Rocker)

  Apr 5, 2024
  5.0
  Great services provided and great customer service.
• ED

  Edward Dimmick

  Jul 9, 2019
  1.0
  These have got to be the LAZIEST and STUPIDEST people UPS could possibly find. It is like pulling teeth to get online print jobs which were ordered and PAID FOR. They act like they don't know what they are, NEVER have them ready when you arrive, it seems to take three of them to figure out how to find it on their system; and they will make a point of serving multiple other people while they keep you waiting as long as possible. Do yourself a favor: Get your copies and prints somewhere else.
• LD

  Lisa Deeb

  Apr 11, 2019
  5.0
  Love this location!!!! Went in to McDonough location hoping to get my presentation by morning she printed and binded while I waited. Adrian was more than helpful and had the best personality!!! No need to go anywhere else. UPS makes it easy and Adrian was a plus to that.

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