The UPS Store

Reviews

• KS

  Kenneth Smith

  Jun 11, 2026
  5.0
  I got to tell this story. I arrived at the store and they were closed. I'm a regular at this store. The owner was inside and she noticed I eas standing outside the door with a bewildered look on my face. I was so upset they were closed. She opened the door for me and let me in. This will always be my store. Please give them all your logistical business. They are real nice people...thank you..
• AS

  Amber Steese

  Jun 11, 2026
  5.0
  When I need UPS, I'm coming to this location every time. The staff is always so friendly and is able to handle everything I request from simple boxed returns to safely packaging and boxing up items for me to ship. Incredible service, and if there is a backup it always moves quickly.
• DS

  Drew Steese

  Jun 11, 2026
  5.0
  This is such a great UPS location. The staff are very helpful and friendly. I come here all the time and have a PO Box here as well. I would highly recommend this location for anyone who needs anything mailed or notarized!!
• JM

  Jearnee Mcguin

  Jun 6, 2026
  1.0
  The worst!! I walked in to the store and was greeted with a big yarn. Not a hello or nothing. I said hello and he continued to yarn I asked was he tired or sleepy and he said no. I just didn’t understand his actions other than he must have been bored. He took his time with one item like it was 10 items. He was very rude and nonchalant like I was not important at all. So, unfortunate because the business seems to be new.
• KD

  Keysha Davis

  May 28, 2026
  5.0
  ⭐⭐⭐⭐⭐ Denita, owner of The UPS Store on Kellytown, is the kind of business owner every community hopes for. From the moment you walk through the door, you can feel the difference her leadership and dedication make. She has created an environment that is welcoming, professional, efficient, and genuinely customer-focused. Denita goes above and beyond to make sure every customer is taken care of with patience, kindness, and attention to detail. Whether you’re shipping something important, printing documents, or handling business needs, she treats every interaction like it truly matters. Her knowledge, professionalism, and warm personality instantly put people at ease. What stands out most is how much pride Denita takes in her business and in serving the community. It’s rare to find someone who combines professionalism with such a personal touch. She clearly values her customers and works hard to provide top-tier service every single day. The UPS Store on Kellytown isn’t just another shipping store — it’s a place run by someone who genuinely cares. Denita has built something special, and it shows in every aspect of the experience. Highly recommend this location to anyone looking for exceptional service and a business owner who truly goes the extra mile!

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