RXO

Reviews

• KS

  Karen Stumler

  2 days ago
  2.0
  Notifications stated that I would receive calls/texts 30 mins prior to arrival of four hour window. That didn't happen. The two men were very polite but they couldn't speak a word of English. They put the fridge in place but wouldn't hook up the water line. They didnt take all the packing off drawers inside the fridge or the film thats on the front of the fridge. I had to uninstall the handle to get the film off and reinstall. They said (through Google translator), that I needed a plumber to connect water line . My neighbor next door, who is a plumber, came over and connected the water line while they were still here. No issues. The guys left. Very unhappy paying for installation when they didn't do anything.
• KC

  Karen Conklin

  Oct 8, 2026
  5.0
  Installers were very professional and curtiuos! Extremely satisfied with the installation. Highly recommend this company!
• DM

  Daniel Minnick

  Sep 26, 2026
  1.0
  To be fair to the two final-mile delivery workers who arrived at our home: they were polite, punctual, and respectful. The 1-star rating belongs entirely to RXO’s upstream logistics network, freight handling, and dispatch management. RXO delivered a brand-new LG smart front-load washer that had been subject to violent handling somewhere inside their transit pipeline. This was not a superficial scratch or minor ding: Both heavy molded rear top lid mounting brackets were snapped cleanly in half across the bolt mount; the top metal work surface buckled and separated from the chassis with flared, crimped flanges; and the side cabinet has outward dents forced from the inside out, proving the internal counterweight or tub assembly slammed violently into the casing during transit. On top of shipping a destroyed chassis, RXO/LG failed to properly contract/dispatch the crew to install the accompanying pedestals that were paid for. Compounding the failure, our working previous appliance was hauled away before this wreck was unboxed, stranding a family of five without laundry. Courteous final-mile couriers cannot compensate for a freight network that drops expensive appliances hard enough to shatter brackets and warp steel frames. If a retailer tells you they use RXO for heavy freight, inspect your shipment down to the millimeter before letting the truck leave.
• LF

  Levi Fletcher

  Sep 23, 2026
  1.0
  This company sucks. This is the second time I had a delivery that never showed. They delayed it 4 times and then told me they would deliver at 10pm. They say they are the leader I'd hate to see second place
• SM

  Sreenivas Mamillapalli

  Sep 22, 2026
  5.0
  RXO Delivery did an outstanding job delivering and installing our new LG refrigerator and dishwasher. right on time. The crew was extremely professional and took care of everything from start to finish. They carefully hauled away our old appliances and waited patiently to clean up the space before putting the new ones in place. Both the refrigerator and dishwasher were installed in perfect condition with zero issues. The delivery team was friendly, polite, and very respectful of our home. I couldn't have asked for a smoother delivery experience!

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