The UPS Store

Reviews

• WS

  Williams Sister

  4 days ago
  5.0
  As I walked through the door, I was greeted by Alanna Smith. She was a true professional who assisted me with returning equipment to Dish Network. She was extremely helpful in receiving a return label from Dish. I am so thankful to her, she helped me resolve a six month issue with returning the equipment.
• AH

  Andrew Hunter

  Jul 9, 2026
  5.0
  Very helpful and Pleasant Staff. Enjoy my short interactions with Employees, I was given best option to ship domestically, save a ton of money Thank You. All those 7s
• NR

  Natalie Ray

  Jun 21, 2026
  5.0
  I love this place
• BB

  Bridget

  Jun 5, 2026
  1.0
  Worst place ever to rent a mailbox from. I was told when I rented the mailbox that I would have 24-hour access I have not had 24-hour access in the past 4 months. In addition the last time I renewed my mailbox I was told that my card would be kept on file and it would be renewed on my renewal date. Not only was it not renewed on my renewal date but it was subsequently closed without so much as even a phone call. I received an email today notifying me that my mailbox had been closed. I went into the store and renewed my mailbox within a few hours of receiving that email. I had not been able to pick up my mail for the last month because I work and I'm unable to get there during their open hours. As there was no mail in my mailbox when I went to check it, I assumed they were holding my mail behind the counter until payment was received, however they handed me one single envelope when I asked for my mail and had no idea where the other pieces of mail had gone. The representatives at the counter were rude and disrespectful. They acted like they had no idea what I was talking about in regards to being told my card would be used that was on file to pay for the renewal and because of that they had no responsibility to where my mail had gone. I have been a cuatomer here for almoat 2 years. Definitely not the way I expect to be treated Horrible experience. BUYER BEWARE!!!
• CO

  chiqui o'leary

  Apr 1, 2026
  5.0
  Very helpful people when one can't figure out the kind of packaging to use.

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