The UPS Store

Reviews

• CC

  Chronicツ

  Jun 24, 2026
  1.0
  Bad customer support. Do not come here if you’re doing more than just dropping off a UPS package. Not very helpful
• KK

  Kelly

  May 19, 2026
  5.0
  Sunny the store manager at this Duluth location is the best. His employees are professional courteous and very helpful. Sultana and Khaleel went out of there way to help me roll up a large car cover for a Ford 350. Instead of throwing everything into a large box. I highly recommend this Summit Ridge location in Duluth if you ever want friendly, helpful, professional and courteous employees.
• SA

  Syed Aman

  Apr 22, 2026
  5.0
  I had a very positive experience during my recent visit. The store was clean and well-organized, and the service was fast and efficient. Ms. Niger Sultana was especially professional, courteous, and helpful. She handled my request smoothly and ensured everything was completed without any hassle. I am very satisfied with the overall service and would definitely recommend this location to others.
• DM

  Dolores Mejia

  Apr 22, 2026
  5.0
  Me encanta esta tienda son muy amables y en la tarde tienen a alguien que habla español y si no está ellos buscan la manera de ayudar a los clientes que no hablan ingles. Definitivamente recomiendo esta tienda
• PP

  Parthiv Parekh

  Apr 7, 2026
  5.0
  Excellent customer service—prompt, professional, and personalized. We have had a mailbox with them for several years. Sunny, the manager, makes it a point to remember our needs regarding sorting the mail and handing it to the right person on our team when one of us visits. He’s also more than willing to answer questions over the phone about payments received, etc.