FedEx Office Print & Ship Center

Reviews

• SK

  sumit kumar

  Aug 23, 2026
  3.0
  People were not that welcoming!! Come do your job and go..
• SS

  Sagar Shah

  Jul 24, 2026
  3.0
  Good place for printing. They do not accept online orders. And system is difficult to understand
• TH

  Taylor Hall

  Jul 22, 2026
  1.0
  I wish I could give my experience today 0 stars. I know it isn’t directly related to 1 location. FedEx expects me to sit in my home from 8am to 8pm to wait for my package. It is expensive so I am not allowing them to leave it unattended. I tried to have it held at a location but they wouldn’t allow it. The customer service tried to say I was the idiot for having to work and go to a meeting. I will avoid using FedEx in the future on anything of value.
• JJ

  Jennifer Judice

  Jul 7, 2026
  1.0
  If I could give no stars, I would! I have used this fed ex before and have never had an issue. Everyone has always been so nice but I had the pleasure of working with Erika just now. She is extremely rude and patronizing. I understand she must hate her job but no reason to take it out on paying customers. Truly shocked that you would have em employee like this as your front line. I understand we all have bad days but drop it at the door before you start your shift. Thank you for ensuring that not only my personal business and practice business will be taken somewhere else!
• ZC

  Zhicong Chen

  Jun 4, 2026
  1.0
  I am writing to express my profound disappointment and frustration regarding the extremely poor service I received from FedEx in connection with the delivery of my renewed Canadian passport. At the time the package arrived, I was temporarily outside the United States. Understanding the importance and sensitive nature of a passport, I proactively contacted both the local FedEx facility and FedEx customer service on multiple occasions to request that the package be held for an additional five days until my return to Atlanta. This was a reasonable and modest request intended to ensure the secure receipt of an essential government-issued document. Despite my repeated efforts, I encountered representatives whose attitudes were unprofessional, dismissive, and lacking in basic customer care. No flexibility, accommodation, or meaningful assistance was offered. Instead, my request was flatly denied, and the package containing my renewed passport was returned without my authorization. As a result of FedEx's actions, I am currently unable to locate my renewed passport and have been subjected to significant inconvenience, anxiety, and potential disruption to my future travel plans. A passport is not an ordinary package; it is a critical identity document, and the mishandling of such an item demonstrates a serious failure in customer service and a troubling lack of responsibility. I find it unacceptable that a company entrusted with the delivery of sensitive documents would show such disregard for a customer's legitimate concerns. The complete absence of empathy, professionalism, and customer-oriented service throughout this experience has severely undermined my confidence in FedEx. I respectfully request that FedEx conduct a thorough investigation into this matter, determine the current status and location of my passport, and review the conduct of the personnel involved. I also urge FedEx to reevaluate its policies and training procedures to ensure that other customers do not experience similar hardships in the future. This experience has caused me considerable distress and has fallen far below the level of service that customers have every right to expect from FedEx.

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