The UPS Store

Reviews

• BL

  Beth Langhorst

  3 days ago
  5.0
  Wow... everything single time that I come here, the customer support is over the top. Thank you to Nick and all the staff for helping and making every experience here so great.
• MK

  M Knowles

  4 days ago
  5.0
  Excellent service at this location thanks Nick for jumping in and helping me.Tiffany and Kenan it was a pleasure meeting you guys and the three of you make an impression team. Best store indeed.
• NB

  Nicolette Bennett

  Aug 21, 2026
  5.0
  I was having the most terrible time get an item returned back to Amazon. Kenan and Sarah step in with their superpowers and save the day! Very patient and kind and Super helpful! We need more people like them. Customer service was on point! 20 million stars!!!
• DM

  Daniel Moss

  Aug 9, 2026
  5.0
  So, cre was the most pleasant and professional representative from ups that I have ever dealt with. She was completely competent and very knowledgeable of my personal situation. And she navigated me to the solution that did in fact resolve my issue. Give her a raise.
• OO

  Oluwaseun Y.A Obidipe

  Jul 20, 2026
  5.0
  This particular location is the best ups store I have been to because the staff here are so courteous, friendly and very, very helpful. Maisarah is super amazing and kind, i have met her twice or so and i can say she is very customer-centric. I met Tiffany today as well, who was also very professional and courteous. I think there is a general culture of kindness and professionalism in this particular store because i met a younger lady,whose name i didnt get, a couple of weeks ago,and she was very kind too. A huge thank you to the staff of UPS,church street; our packages were alot but you made the process seamless. Finally, just as we were leaving, a driver pulled up behind us but was kind enough to tell us and he was out in no time as he promised. I have been really 'wowed' today.

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