Visit FedEx Ship Center in Decatur, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Those ladies that were in there today were the sweetest and slowest! Took all day to mail 2 little boxes, they want you to write the address down on paper but my handwriting is terrible so she ended up taking the address off the box anyway, which is what she should’ve done in the first place. Went to the back for a few minutes took forever to come back. They seem very nice, but Lord Jesus, they are slow.
JL
Jeff LaPread
Jul 17, 2026
1.0
can't get a human on the phone for nothing!!!
KA
Kimloy Adlam
Jul 15, 2026
1.0
Dear Potential Customer,
I am writing to share my recent experience so that others can make informed decisions when shipping through this FedEx location.
Unfortunately, I experienced a significant issue involving the delivery of an express shipment. Despite paying for expedited shipping, my package was not delivered as scheduled. According to the tracking information, the delivery driver reported that the address was incorrect, preventing the package from being delivered as expected. However, my shipping address was accurate, and I believe the package should have been delivered without issue.
After noticing the problem, I visited a nearby FedEx location, where an employee contacted FedEx Customer Service on my behalf. During that call, I was informed that my package would be delivered the following day, even though it had originally been scheduled for delivery the previous morning.
The next day, I contacted Customer Service again to follow up on the status of my shipment. Before calling, I reviewed customer feedback regarding this location and noticed multiple reviews describing concerns about misplaced packages, incorrect address scans, and delivery issues. During my conversation, I mentioned these reviews to the representative, who stated that similar complaints had been reported regarding this location.
Based on my personal experience and the concerns expressed by other customers, I have serious concerns about the integrity and reliability of the service provided at this location. I believe the delivery practices at this facility warrant closer review, and I encourage anyone shipping valuable or time-sensitive items to closely monitor their shipments and promptly report any delivery discrepancies.
This experience has caused me significant stress. As a loyal FedEx customer, I expected a higher level of service, reliability, and accountability.
I respectfully request that a Customer Service Manager contact me directly to assist in resolving this matter, locate my package, and ensure that appropriate steps are taken to prevent similar issues in the future. I would appreciate a prompt response and timely assistance.
P.s still have not received my package as of 6/15
Best Regards
JM
Jaylen Murry
Jun 23, 2026
1.0
Crazy how long it takes to received a package
TH
Timothy Holmes
Jun 21, 2026
5.0
Customer service is awesome. The lady at the desk is great!!
Frequently Asked Questions About FedEx Ship Center
What are the operating hours of the FedEx Ship Center in Decatur, GA?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.
What shipping services does FedEx Ship Center offer?
They offer FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Can I purchase packing supplies and boxes at the FedEx Ship Center?
Yes, the location provides FedEx Express packaging, boxes, and other shipping supplies for customers.
How can I save money on my shipments at the FedEx Ship Center?
You can create a free FedEx account to access shipping discounts.
Where is the FedEx Ship Center located?
It is located at 1668 Austin Dr, Decatur, GA 30032, USA.
What types of payment are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby FedEx staffed locations near the FedEx Ship Center?
Yes, there is a nearby Fedex Staffed location which might be helpful for additional shipping or freight and cargo services.
What nearby places can I visit after shipping at FedEx Ship Center?
You can visit The Covenant Cathedral or the Anointed Word Evangelistic Tabernacle, both nearby churches which are notable local landmarks.
Is there a nearby gas station close to the FedEx Ship Center for convenience?
Yes, nearby gas stations include Valero, Texaco, and another generic Gas Station, which can be convenient for fueling your vehicle after your visit.
Can customers find convenient storage or rental services near FedEx Ship Center?
Yes, there are nearby facilities such as SecurCare Self Storage and U-Haul Neighborhood Dealer for storage and truck rental needs.
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