FedEx Office Print & Ship Center

Reviews

• CC

  Coach Carazon

  May 5, 2026
  1.0
  I have to agree with some of the comments talking about customer service. The energy in this place overall was low. I agree with no sense of urgency or pride in their work as someone else said. I was shipping an iPhone just to Brunswick Georgia. It ended up paying $56 out the door. First, I was charged over $14 for a box just for the box… and I didn’t realize the box was $14 and some change, until I looked at the screen to pay for it. I said does this include anything else she said no and she didn’t give me any type of options or information before she put my phone in this box. I ended up having to go to a different associate to actually ship the box. She asked the lady who charged me for the box if she charged me for the box. The lady said yes I went to look at the screen. It was asking me for $56 and I read it and saw that she was charging me again for the box. I said “I paid for the box already“ ..she yelled across the room and asked the girl who charged me for the box if I did or did not. The girl said she did pay for the box. This whole time I’m frustrated because I’m tired of thinking about how I paid almost $15 for that damn box without anyone telling me my options first or the price… I had the mind to take my phone out of the box and leave because I didn’t ask for that. She took the box off of the charges and said that I need to pay $32 which is the cheapest deal. So to send a phone to Brunswick Georgia four hours away through FedEx in a box that was three times the size of the cell phone is about $56. If you are going to use FedEx Pack, your own stuff go to the dollar tree and pack your own stuff. And just be ready for a little rudeness.. you might have a good run, but… mine was ehhh.
• CS

  Celeste Reeder Stclair

  Apr 14, 2026
  1.0
  I just wanted to ask a question of a live, breathing person and got into computer prompt hell. Give me a break!! Customer service is non existent. Relying on on a robotic voice to do your work for you is NOT the way to give good service.
• MC

  Mia Cummings

  Apr 7, 2026
  5.0
  Thanks to the young man who's always so helpful to my mom and I. He's always so helpful, kind and patient.
• AS

  Alyxsa Shuray

  Mar 24, 2026
  5.0
  I like this FedEx store. Everyone was super nice ☺️
• IM

  I Am Me

  Mar 10, 2026
  5.0
  Alisa was very professional and helpful while I was misinformed about their policy but now from her, I now what is required and appreciate her service. I apologize for not knowing and being difficult.