United States Postal Service

Reviews

• KA

  Kea Austine

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ OUTSTANDING CUSTOMER SERVICE — THERESA DESERVES RECOGNITION! I visited the USPS location in Dallas, Georgia, today, and I cannot say enough wonderful things about an employee named Teresa! I was struggling to package a large puffer coat for my son, and the box I had was too big. I couldn't afford to purchase another box, but Theresa went ABOVE AND BEYOND to help me! She patiently explained how to cut the box down and even assisted me with taping and securing everything. Before Theresa helped me, I encountered a white male employee who was extremely rude, dismissive, and offered absolutely no assistance. His customer service was very disappointing, to say the least! But THERESA? What an absolute GEM! ❤️ She was patient, compassionate, professional, and genuinely kind. She turned an incredibly frustrating experience into a wonderful one. She found a way to help me when I thought there wasn't one! USPS MANAGEMENT, PLEASE RECOGNIZE THIS AMAZING WOMAN! Theresa exemplifies what exceptional customer service should look like. Employees like her deserve to be celebrated! Theresa, THANK YOU from the bottom of my heart! Your kindness and willingness to help did not go unnoticed. You are truly a blessing, and USPS is fortunate to have you! Five stars simply aren't enough for Teresa! ❤️👏🏽🌟
• TM

  Tim McKeever

  Oct 5, 2026
  5.0
  Always have good service at this Post Office but Bridget is the best , no matter how busy she's always positive and has a great attitude and smile .
• HK

  Hannah Knotts

  Oct 1, 2026
  1.0
  I experienced awful customer service. The employees were unhelpful and rude and I did not appreciate it.
• GG

  GamerQueen09

  Oct 1, 2026
  1.0
  If I could give this place zero stars I would. You don't know how many weeks of mail I don't get delivered but it says that they're in my mailbox. And we have a a Google doorbell and it just sees the post girl flying 50 mph down the road and she doesn't even stop at the mailboxes.. today the UPS was supposed to deliver a package to me. I'm disabled and I am all the second floor of my home. I've opened my bathroom window to speak to the girl who put my package at the bottom of my front steps. I asked her nicely staining that I am disabled and that I can't do steps. If she can please put it at the top so I can get it. And it turns into me having to ask her why shes lazy. She stole my package, cussed at me multiple times, and then put a lie down in the system as I refuse the package, in The video I also state that I don't and you can clearly see she didn't even scan the package. So now my package is stolen by this carrier for this location. The Dallas post office is who serves my address. This is shameful that a federal employee commits a federal crime. By law, once it is out of their hand and it is on my porch or my steps, it is my property. They cannot legally touch it or take it. The mailbox is different. That is federal property. So I am appalled that a federal post office employee is committing theft and are cussing out disabled customers.
• MT

  Marquita Terry

  Aug 31, 2026
  1.0
  My sister was in hospice and I went in with her POA. They never changed her address even though I had her lease. The mail is still going to her old address. The staff has a nasty ass attitude. I went in another time for money orders. Same freaking lady had a nasty attitude. If you don’t like your job then QUIT!! We are not putting a gun to your head to come to work. You’re choosing to come in and have a nasty attitude with every customer you encounter. If I ever go back I will be taking a picture and posting it. It’s other people who need jobs and would be happy to serve customers without the attitude.

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